Melissa P Nhs

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| map-marker Valencia, Carabobo

Payment issues

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I have never done a title loan before. When I asked what the interest rate was the lady said she doesn't know yet till it's written up. I have made payments on it and the payoff amount is still higher than it was originally suppose to be so I said come get the vehicle. Instead they took $400 out of my account. My payment was suppose to be $200 which is what I have a bill that states $200, not $400. Took double payments after I said come get the vehicle. Can't get ahold of anyone at customer service when I called multiple times last week and left several messages.dont
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  • Interest rate
  • Customer service is zero
  • Interest rate not told to you till after papers are done

Preferred solution: Full refund

User's recommendation: Don't use this company!!

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