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I purchased a go kart for my grandson for Christmas. It arrived damaged but even after sending numerous pictures, making phone calls and sending email the company refused to do anything. Be aware that the policy is you cannot refuse the delivery and there is a 20% charge plus shipping costs for returns. This is a very poorly run company. My grandson was very disappointed he could not enjoy his go kart on Christmas. When I explained all of this...
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1.0
Product
#990417
Horrible customer service..horrible defective product..i ordered a complete wiring harness for quad..this harness was a plug and play,basically meaning all the plug ends were on it.i plugged everyrhing in,everything lined up and went in smoothly,i then hooked battery up and then put fuse in.no sooner then closing fuse lid harness started smoking and melting..i contacted them and he states i will send you a wiring diagram some of the ends are the...
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purchased plug and play complete wiring harness for atv. I received unit in mail,i installed 11/7/16. this harness has all necessary plugs i proceeded to plug each plug into its perspective harness (all plugs went together easily) i then hooked up the battery and lastly installed fuse.As soon as doing this harness started melting and smoking i quickly removed fuse.I then contacted Q9 and he replied by saying we will send wiring directions...
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1.0
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#951867

Shit Pile Review

#873008
1.1
Place sucks can't ship the right atv took months to get the right one the other one motor lock up give me the run around till told them to pics off got on eBay bought new motor for new atv that's bull *** run great after we got there peice *** off there never buy for these people big joke calling better business bureau try to stop credit card payment
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Atv Review

#849670
Got my kid the 250 for wheeler for Xmas , didn't come with a battery , after 2 weeks of riding it the rear break caliber feel off , company sent a replacement ..few weeks later my son is riding the rear tire falls off ( rim cracks around lug nuts ) ..company will not warrenty a faulty rim ..thankfully son want hurt
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ignition switch Review

#498900
Bought one of the 125cc wrangler go carts and the day it arrived the ignition switch didn't work.bought the go cart in March 2014 and finally got the switch today 06-17-14,,, don't waste your money or time cause they will rip you off
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I purchased a campus cruiser Tao Tao for my girlfriend to get around campus. The first one I assembled myself and was completely fine. She got rear ended on it and although she was fine, the moped was considered totaled. We bought another one with the insurance money and decided to pay them to assemble it in Madison Wi. We have had nothing but issues with it and every time we take it in they a) charge us, and B) say nothing is wrong with it. It...
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1.6
Product
#939778
I purchased a campus cruiser moped from Q9 sports a couple of months ago and had it shipped to my house. It arrived in a few days. The moped would not start or idle right out of the crate. I called Q9 in Madison, WI and asked what to do. They had me try a few things, but nothing solved the problem. Finally they said I should bring to the dealership for them to look at. However, they said that I would have to pay for them to look at it. I...
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#935101
My dad purchased a motor from theSe scam atrist. Sent him the wrong motor he shipped it back and when they got it they said it was full of kitty litter and not refundable. My dad never put any oil or anything in it because he saw it was wrong when he opened it. They would not give him his money back faught them for months trying to get a refund. So annoying because if you read the reviews my dads not the first one they scammed. I would NEVER buy...
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1.0
Product
#933451
I bought a 250 Rhino from Q9 they put together and did first oil change. Guys were friendly and helpful. I have used it all season on my hunting land thru mud and rough areas. Has been fantastic. Esp for the price. I am going to get another for my grand son. I weigh 215 and it carries me every where. I am heading to Madison soon for second one! If you want to spend $7500 like my friend did for a can am go for it. But if you use it every other...
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5.0
#894815
I have never dealt with an unprofessional business in my 31 years of businessthese people are arrogant rude disrespectful... They shipped the wrong part and in return wanted me to pay for the part to be shipped back once I refused all *** broke loose the women in there quality department needs to be retrained or let go beware buying anything from this company there are so many of these people on the internet to choose from oGood Luck folks
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1.0
#811741
I ordered a quad for my daughter for xmas on November 30th 2015 it is now December 17th and Guess what?? No quad...Called and spoke to these guys who think im some soprt of ***. They cant provides me with a tracking number from UPS that works or is valid...They cant provide me with a pick up number from UPS (which they say if they had it picked up they would be able to give it to me) and can't tell me "where the quad is?" They are liars and...
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Anonymous

Anonymous Buy from Irondale Motorsports in Menomonie, Wisconsin. They have all these machines on-hand ready to go.

Contact Q9 powersports

Headquarters Address:
Q9 powersports
2334 Vondron Rd
Madison, WI 53718
Phone:
(888) 252-9250
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I picked up a Hummer Utility ATV from Q9 last winter. It survived several ice fishing trips and ran surprising well in the brutal cold. It cracks me up that people call these junk because they are "made in China", yet practically EVERYTHING we own here in the US is Made In China! Overall I'm impressed with the quality of this thing. Especially considering it was dirt cheap compared to the big brands. I plan to use it hunting this fall so...
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5.0
#544701