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PWRoofing

PWRoofing

pwroofs.com
What is your customer experience with PWRoofing?

PWRoofing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

PWRoofing has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and report unresolved issues.

Positive Feedback

No positive experiences reported in the available review; the single review focuses on service failures and disputed leads.

Negative Feedback / Risk Areas

  • Recurring complaint of fraudulent leads and immediate billing for paid leads.
  • Customer service limited to overseas agents with scripted responses and no US escalation.
  • Difficulty obtaining refunds or supervisor callbacks after disputed charges.

Key Takeaways for Future Customers

  • Check PWRoofing reviews and customer complaints before purchasing leads or a subscription.
  • Carefully monitor billing and pursue documented refund requests if charged for scam leads.
  • Expect customer service to be offshore and prepare for limited escalation options.
View full overview ›

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Jake P Kpx

WORST Customer Service and most leads are scams!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Company moved overseas; leads bought in 60 days are scams and billed.
  • - Support is Philippines-based with scripted responses; no US supervisor.

Apparently the company has transferred or been sold overseas. Every Lead I have paid for in the last 60 days has been a scam.

All of which I was billed for immediately. I have reached out to customer service multiple times and can only speak with someone in the Phillipines.

They all have scripted responses. " I apologize but I cannot give you that information." "I apologize but I cannot help you at this moment" I have demanded a supervisor on multiple occassions and have only been told that "One is not available" or the I will receive a "Call back" I am currently in the hole hundreds of dollars for fraudulent leads and cannot find ONE person in the USA to respond or help me.

Loss:
$500
Pros:
  • Platinum preferred roofing contractor

Preferred solution: Full refund

View full review

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