PWCC Marketplace
PWCC Marketplace Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PWCC Marketplace has a 2.0 star rating from 1 review and consumers are mostly dissatisfied; recent PWCC Marketplace reviews highlight verification and auction payout concerns after selling items.
Key Takeaways for Future Customers
- Complete identity verification fully before listing in auction or buy now.
- Expect simplicity and a wide selection when browsing or listing items.
- Document communications and monitor payouts closely after sales.
Negative Feedback / Risk Areas
- Customer complaints about slow or no response from customer service and escalations taking much longer than promised.
- Verification failures blocking access to proceeds after large auctions.
- Concerns about receiving sale proceeds and unresolved support tickets.
Positive Feedback
Users cite ease of listing, simplicity, and a wide selection as benefits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PWCC Marketplace has a 2.0 star rating from 1 review and consumers are mostly dissatisfied; recent PWCC Marketplace reviews highlight verification and auction payout concerns after selling items.
Key Takeaways for Future Customers
- Complete identity verification fully before listing in auction or buy now.
- Expect simplicity and a wide selection when browsing or listing items.
- Document communications and monitor payouts closely after sales.
Negative Feedback / Risk Areas
- Customer complaints about slow or no response from customer service and escalations taking much longer than promised.
- Verification failures blocking access to proceeds after large auctions.
- Concerns about receiving sale proceeds and unresolved support tickets.
Positive Feedback
Users cite ease of listing, simplicity, and a wide selection as benefits.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Lack of Timely Response
- Conflicting identity verification messages; escalation yielded 24-48 hours, but 192 hours later no resolution.
I completed a large auction. When completing identity verification, I received a message that I was finished.
However, another message said they were unable to complete my verification. I completed the customer service form.
I received an email that said my situation was escalated and I'd hear back in 24-48 hours. Well, 192 hours later, it is still not resolved and there has been no communication from the company.
- Simplicity
- Wide selection
- Ease of listing
- Customer service is terrible
User's recommendation: DO NOT place ANY items in auction or buy now until you complete the verification process. I just hope I am able to get the proceeds from my sells.
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Hi Henry, Thank you for taking the time to share your experience. First, I want to apologize for the frustration and lack of communication you described.
We’re actually unable to confirm whether this review is related to Fanatics Collect, as PWCC no longer operates under that name. We also attempted to locate your account using the information available in this review, but were unsuccessful. I genuinely want to help get this resolved for you. If you’re willing, please reach back out to our support team and reference this review so I’m aware of the situation and can help ensure it gets properly addressed.
We’d appreciate the opportunity to make this right. Thank you, Hossein
This is pertaining to Fanatics Collect. There are currently, not one, but two open cases in your possession for this same issue.....neither of which have been resolved.
Both cases were opened by using the support firm on your site. After BOTH cases were opened, I received your blanket statement that I will be contacted in 24-48 hrs. After BOTH cases, the only communication I received as a result of these cases was that it would be escalated. The only real communication I've received came as a result of my post here on PissedConsumer....NOT my complaint on your website.
My name is Henry Bell, Mr.henrybell@***.com is my email. What more do you need to "find" me and resolve this issue?????