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Putnam Chrysler Jeep Dodge Ram

Putnam Chrysler Jeep Dodge Ram

www.putnamchrysler.com
What is your customer experience with Putnam Chrysler Jeep Dodge Ram?

Putnam Chrysler Jeep Dodge Ram Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Putnam Chrysler Jeep Dodge Ram has a 1.5 star rating based on 3 reviews; consumers are mostly dissatisfied, citing high prices and poor customer service.

Positive Feedback

Reviewers note appealing color and interior options and a generally friendly atmosphere at the dealership, and location is valued by customers looking up Putnam Chrysler Jeep Dodge Ram reviews.

Negative Feedback / Risk Areas

  • Multiple customers report poor customer service and billing problems, including failed registration handling and disputed charges tied to registration and repairs.
  • Vehicle design and safety concerns, such as wide pillars and mirrors causing blind spots, are mentioned as serious issues.
  • Complaints describe high price levels and perceived typical car salesman tactics and unresolved warranty or repair disputes.

Key Takeaways for Future Customers

  • Expect to research Putnam Chrysler Jeep Dodge Ram customer complaints about registration, billing, and service experiences before purchase.
  • Confirm all paperwork and renewals in writing and inspect replacement parts or motors thoroughly to avoid costly disputes.
  • Test visibility and safety for your size to assess blind spots before buying.
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Chrissy V Lbw

Cost me money and my driving record from their deceit.

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AI Highlights
  • - I bought a Jeep; Matt promised to transfer and renew the registration.
  • - Registration expired after 4 months; I got a ticket and charges followed.

I bought a Jeep from this company. When I told the sales guy, Matt that I had to transfer the registration, he said he would take care of it.

I let him know I also had to renew. He said he would take care of that as well. Before I left, he assured me at least three times (from my nagging) that it was all set. I returned the next day to pick up the "registration" on his desk and threw it into my glove compartment.

Four months later, I was pulled over.

I was thinking it was my inspection sticker because I live in RI and bought the car in CT where none is needed. The officer told me the reason was because my registration was expired. I immediately grabbed the registration to prove that indeed, I was registered, but I must have looked over getting the stickers in the mail and forgot about it. He looked at it and handed it back to me and said "Look at the date".

I was SHOCKED to see that it was expired.

They never renewed it. I got a ticket and a virtual court date (because of COVID). Thankfully he did not tow the Jeep which he told me he could have done.

When I got home, I checked on my Jeep's receipt and they absolutely charged me for it. I called them very upset and they offered to pay 1/2 of the ticket.

Really? Gee guys, you made thousands of dollars off me, this was YOUR mistake and you want to give me half for the ticket? How utterly gauche. No thank you.

Keep your $37.50.

So after all was said and done, I ended up having to pay for a $75 ticket, another $158 for the registration, a $30 court fee, and now have a 3 year blemish on my 15 year clean driving record. Thanks a lot Matt and gang.Like

Well, four months later,

Loss:
$421
Pros:
  • Nice looking place
  • Friendly atmosphere
Cons:
  • Typical car salesman tactics

Preferred solution: Nothing. Damage done. I can not get back my clean driving record and they already offered me a whole 37.50 which was too insulting to accept.

User's recommendation: That "car salesman" stigma still reigns.

View full review
Celeste F Ngt
map-marker Putnam, Connecticut

Poor Design & who knows what else

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AI Highlights
  • - Pillars and mirrors limit visibility.
  • - As a petite driver, I had several close calls.
  • - A left-turn collision occurred due to the vehicle design.
Updated by user Nov 23, 2019

As a result of poor visibility, I’ve had several close calls & 1 collision. While at the Body Shop for repairs the staff discovered several electrical issues which they fixed at no charge!

Needless to say I’m even more Leary to drive this vehicle now.

No one has contacted me from Jeep. I did discuss my issues with the dealership but was told not much they can do!

Original review Oct 24, 2019

I purchased a new 1018 Jeep Grand Cherokee Limited about since months ago. I’ve never owned a Jeep before.

I test drove it & it seemed ok! It was a leftover so price was reasonable. However, over the last 6 months I’ve had issues with visibility on both sides. The pillars & mirrors are too wide.

I’m a petite female & I can’t see past the pillar & mirror especially on the driver side. I’ve had several close calls. However,3 days ago my worst fear became reality. As I was making a left turn, I collided with a vehicle I didn’t see due to the vehicle design!

These vehicles are dangerous! I would never recommend buying a Grand Cherokee!

Pros:
  • Color & interior
  • Color
Cons:
  • Pillar & huge mirror makes a blind spot
  • Since all the issues just not happy with the vechile
View full review
Erica w Uhw

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Verified Reviewer

We went to Putnam ct Jeep and ram dodge

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AI Highlights
  • - We paid for a 55 thousand mile motor but got the wrong one.
  • - The replacement has 100,000 miles and we spent almost $7,000.

We got totally ripped off payed for a 55 thousand mile motor which was the wrong motor they put in the replacement has 1 hundred thousand asked them to check the motor multiple times after the check engine light came on instead they just kept replacing things we really didn’t need .! Spent almost 7 grand and it ain’t even a new motor

View full review

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