Anonymous

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 Verified Buyer | map-marker Lake Elsinore, California
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#5167550 
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Refund

PushPay - Refund
PushPay - Refund
I increased my tithe and didnt cancel my former payment so I had a payment of $600 and $700 I need a refund of $600 please immediately
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User's recommendation: Please use manage your payment portal

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Judith M Xjm
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#3535378 
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Our system doesn't work

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1.0
Bad service and no one to be contacted, please help, this is bad for business, every one was just interested you us to sign up and then nothing it doesnt qork
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Preferred solution: Deliver product or service ordered

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Deborah B Mjx

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#2112560 
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Didn"t care about this customer

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1.0
I've been using PushPay for several months no complaint. So I decided to go automatic with my payments. In July 2020 I paused my payment so that nothing would come out of my account in August. Ofcourse PushPay's system didn't follow up with this and charged me anyway. My bank account went into overdraft and when I called to have PushPay fix their mistake and refund my money they LIED and said that I sisnt oauae my payment till August. PushPay also blamed the institution that I was making the payment to and never accepted responsibility for their mistake. I'm telling any and everyone I can that PushPay sawant honor their notifications about pausing their pay options. This caused me an over draft change of $70 as two items were not paid sue to PushPays negligence. PushPay owes me $160 as I'm reporting this. Whatever you do DONT ever use auto payments with PushPay. I learned a costly lesson
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Loss:
$160
Pros:
  • Great when they follow instructions
Cons:
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Never so auto payment with PushPay

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