Purple Ocean
Purple Ocean Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Purple Ocean reviews show generally positive sentiment for website quality and prompt, polite responses, with some customers noting payment method friction and limited phone customer service.
Key Takeaways for Future Customers
- Expect a medium price level and a well-regarded website and refund and cancellation policy.
- Customer support is polite and often responsive via email or site messages.
- If you need phone support or to change payment method, plan extra time.
Negative Feedback / Risk Areas
- No real customer service phone number, leading to frustration in some Purple Ocean reviews.
- Difficulty changing payment method on Purple Ocean reported by customers.
Positive Feedback
Review authors praise prompt, professional, and polite responses and value the website and cancellation policy.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Purple Ocean reviews show generally positive sentiment for website quality and prompt, polite responses, with some customers noting payment method friction and limited phone customer service.
Key Takeaways for Future Customers
- Expect a medium price level and a well-regarded website and refund and cancellation policy.
- Customer support is polite and often responsive via email or site messages.
- If you need phone support or to change payment method, plan extra time.
Negative Feedback / Risk Areas
- No real customer service phone number, leading to frustration in some Purple Ocean reviews.
- Difficulty changing payment method on Purple Ocean reported by customers.
Positive Feedback
Review authors praise prompt, professional, and polite responses and value the website and cancellation policy.
Turn one complaint into a collective action
Chicago, Illinois
Change my payment method /Card
- - I haven't had time to revisit this.
- - Different card works on Purple Garden, not on Purple Ocean.
- - I will get back to you later.
- - I appreciate the site.
Truthfully I havent had the time to go back and delve into this situation that I had. I could use my different card on Purple Garden but cant seem to find a way to use it on Purple Ocean.
I will get back to you at a later date I just havent been feeling well thank you for reaching out to me! Sincerely Christina Biddle PS everything else about your site I love you certainly seem to try to keep up on so many different aspects of your site I think you do a great job.
Kingsport, Tennessee
Change my payment method /Card
- - Prompt reply helped with my issue.
- - Second contact with Purple Ocean; they have been polite and helpful.
- - I approach problems with courtesy.
I promptly received a reply which will help me with my issue. this is the second time I have contacted Purple Ocean.
Theyve always been very polite and helpful. I also try to approach any problems that I have with courtesy. I find that approaching any person persons or companies rudely would certainly give them the permission to be rude right back!
This is never been the case with Purple Ocean. I trust them explicitly!
User's recommendation: I find them very easy to deal with. They are also prompt and professional. I am not a consumer!
Seattle, Washington
Customer service
No real customer service phone number !. Makes me highly irrate...it's better than email .I want to talk to a rela person.
User's recommendation: Get a customer service call center !!!!
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