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Verified Reviewer New Reviewer

Unsatisfied

1.7
Update by user Aug 13, 2022

No progress, received 2nd shipment, that I didn't want, but will be asked to pay for!

Original review posted by user Aug 13, 2022
I am upset that one cannot cancel after their first order. You will automatically receive a second order, and be asked to pay for it. There is plenty of time for the order to be canceled, but they won't hear of it. Beware. As a new company, they need to honor a customer's decision to cancel without further billing and obligation.
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#3850064 Review #3850064 is a subjective opinion of poster.
Pros
  • Food can be good
Cons
  • Food is not always good
  • Heavy box to unload
  • Price
Loss
$150
Preferred solution
Price of 2nd order refunded
New Reviewer

Delivery confusion

2.0
I would like to speak with a representative of Purple Carrot.
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#2028758 Review #2028758 is a subjective opinion of poster.
Pros
  • Delicious food
Cons
  • Lot of packaging
  • Long distance
Preferred solution
I need to speak with a representative regarding my daughter's account.

Lasership is awful!!

I ordered from purple carrot, to be delivered on Tuesday. Tracking showed that package was left at door Tuesday evening, it was not. It got delivered Wednesday evening instead. Next week I ordered from purple carrot, to be delivered on Tuesday. Tracking showed that package was left at door Tuesday evening, it was not. I never got the package. Purple carrot ended up reimbursing me for both weeks then I closed my account with them. They had been using fed ex and there was never any of these issues. I don't know why they switched, I hope they switch back so I can start ordering again!!
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#1103707 Review #1103707 is a subjective opinion of poster.
Service
Lasership Delivery Service

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