Purl Soho
Purl Soho Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Purl Soho has a 2.7 star rating from 2 customer reviews; consumers are mostly neutral with a 50/50 split between positive and unfavorable feedback. Reviewers highlight product diversity, discounts, and a medium price level. Recent recommendations suggest contacting customer service for help.
Key Takeaways for Future Customers
- Check Purl Soho reviews and contact customer service for order or instruction clarifications.
- Expect a varied product selection and occasional discount opportunities.
Negative Feedback / Risk Areas
- Confusing pattern instructions have been reported and may require follow-up.
- Order entry problems and disappearing emails affected checkout and discount use.
- Contact support promptly for issues like billing, refunds, subscriptions or account access.
Positive Feedback
Customer service agents have provided phone support and pass codes, and shoppers appreciate the range of products and special offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Purl Soho has a 2.7 star rating from 2 customer reviews; consumers are mostly neutral with a 50/50 split between positive and unfavorable feedback. Reviewers highlight product diversity, discounts, and a medium price level. Recent recommendations suggest contacting customer service for help.
Key Takeaways for Future Customers
- Check Purl Soho reviews and contact customer service for order or instruction clarifications.
- Expect a varied product selection and occasional discount opportunities.
Negative Feedback / Risk Areas
- Confusing pattern instructions have been reported and may require follow-up.
- Order entry problems and disappearing emails affected checkout and discount use.
- Contact support promptly for issues like billing, refunds, subscriptions or account access.
Positive Feedback
Customer service agents have provided phone support and pass codes, and shoppers appreciate the range of products and special offers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Clarification of knitting instructions for your newest hat
I can't understand the instructions for the crown for the adult sized hat. It is suggested that there be six markers.
Should that be twelve?
Please advise. Thank you.
- Excellent product
Atlanta, Georgia
Great service
Issue is with xfinity messaging. I opened a gmail account with you and placed my order successfully.
Thanks
User's recommendation: Go to customer service for help
I have been trying to make two orders for several days, and something always goes wrong! This time I got a phone call from a real person at the 800 number, and she explained how i could get into the s
- - The site gave me a pass code to access discounts.
- - The pass code email disappeared before I could copy it and use it.
site and gave me a pass code so I could get the discounts I had missed. When I got the pass code email, the entire email disappeared before i could write down the whole thing so i could go back to the site and use it!!! Beth Hamby
- Good products and lots of patterns
Preferred solution: What I ordered! I think it's now in my out basket!
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Hi Pat, We got a notification that you wrote a comment on this website and wanted to reach out directly! Can you please let us know the name of the hat pattern you're working on?
Then we can take a look into answering your question! In the future, the best way to reach us for any questions would be to send an email to customerservice@***.com, or to write a comment on the pattern page.
We frequently monitor those avenues and will be able to reply as quickly as possible! All the best, Lili