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PurityCoffee

PurityCoffee

puritycoffee.com
What is your customer experience with PurityCoffee?

PurityCoffee Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

PurityCoffee reviews show a 4.8 star rating from 4 customers with overall positive sentiment and a 100% positive rating distribution; reviewers highlight low price, strong customer service, and website experience.

Key Takeaways for Future Customers

  • Good flavor and mold‑free appeal make this a common subscription choice for sensitive drinkers and value shoppers.
  • Expect easy pricing and loyal customer support; consider managing your auto-ship and subscriptions proactively.

Negative Feedback / Risk Areas

  • Recurring complaints include difficulty contacting customer service and no reminder emails before orders process.
  • Issues reported with billing updates and needing help to skip or change scheduled orders.

Positive Feedback

Customers praise delicious, non‑moldy coffee and long‑standing subscription satisfaction. Low price and helpful reps are noted.

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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Valerie S Qxh
map-marker Aiken, South Carolina

Recent order -

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Great coffee! I have been a subscriber for years.

I have a toxic mold allergy, which was my original choice for ordering this coffee; however, I was pleasantly surprised with the awesome flavor too. Great job, Purity.

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Preferred solution: I just wanted to let the company be aware of qc in their last bag order

User's recommendation: Get off the moldy acidic coffee and order this brand

Grecia Jns

Almost out of coffee. I assumed you don’t have my new credit card. Margaret Lauletta

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My credit card was being used in Italy. Got a new card and I couldnt remember everyone who had my number.

I guess you guess were one of them. Can someone please call me for the new number and it might be time to renew my son-in- laws subscription too. I really like Jennifer if she is still there.

Im a long time customer. Thank you, Margaret Lauletta

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Vaishnavi Vxw

Not ready for delivery

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Coffee is delicious. I am just not ready for more yet.

I am just one person. I am only allowed one cup a day.

Thank you. Jodine Lundeen

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User's recommendation: Nothing left to say.

Sadiyah Fsj

Skip order to be processed today

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I cant figure out a way to email customer support. My order is scheduled to process today, but has not processed yet.

I would like to skip todays order before it does process. I did not receive a reminder email about my upcoming order, so I was unaware that it would be processing today.

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User's recommendation: Request an email a few days of ahead of when your order will process. Not sure how to do that.

Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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