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Purity Products review: This is a scam company

1.0
Details
beware if you give your credit card to them you cannot reach them online or by phone to cancel. called the order number to get a real person but they say their hands are tied and can not cancel your card but they did not have any trouble taking your card for and order. BEWARE OF THE THIEVES
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Review
#1456307 Review #1456307 is a subjective opinion of poster.
Cons
  • Donot like
Reason of review
been trying to cancel my credit card. called and was hung up on called and waited an hour went online and clicked on the delete button for the card and it said I have to call custer servie number the same one I been calling with out any help

Purity Products review in Easley, South Carolina: Cancel products

1.0
Details
Worst customer service ever. Purchasing the products are super easy but talking to someone once you've purchased impossible to get assistance. I will never recommend this company.
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1 comment
windell t
#1635585

cannot get assistance from this company. they tell you can manage your account on line but that is a scam when you click on the button to delete your credit card it say you have to call customer serve number and that's the number that tell you can manage your account online they give you the run around like you have all day to stay on the phone. DO NOT RECOMMEND THIS COMPANY

Review
#1378634 Review #1378634 is a subjective opinion of poster.
Service
Purity Products Customer Care

Purity Products review in Moreno Valley, California: Dont send auto order

Please cancellled my autoship or any any to ship order thank you
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3 comments
Anonymous
#1650554

Please cancel the order, I placed today... I do not want it!

I’m highly allergic to an iingrident it cantains! Nancy M. Walsh 469-556-7221. Regards.

Also, I declined the monthly automated special.

I had better not see this on my statement...I see others that did not agree, have been charged. I have the recording on my phone.

Anonymous
#1651428
@Nancy Walsh

Yes, tried one of their juices, and they stole without my authorization $200.00 of my checking account.

Anonymous
#1626662

Please, refund my money and cancel any future order. I have returned the original order.

I was misled about your service completely and I do not need your product.

The price is astronomical and I will purchase this product or one like it for much less at the Dollar Tree. my family was very disturbed when they found that I had given you our banking information

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Review
#1378519 Review #1378519 is a subjective opinion of poster.

Purity Products review in Plainview, New York: Free product

1.8
Details
I received a post card advertising a free bottle of Trans-Resveratrol. I placed the order but when I attempted to put the order number on the website. It refused to recognize my order as a real one. I waited till it shipped and still, it would not recognized my order. Very little direction on just how this works so if I was doing this wrong then it is news to me. I assumed they just needed my e-mail and order number. No details on how this was a free product. Do I get a refund, a credit on my card? What just happens. I should have known better. If it is too good to be true then it certainly is. I emailed customer service and got crickets....nothing. The website is very slick with some guy who says he is the owner on there talking about this free offer. What a scam. My last order to these thieves....ever.
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2 comments
Anonymous
#1603639

These are thieves. I ordered a free facial cream and paid 4.95 for shipping.

I was charged 89.00 and shipping. Trying to reverse it is a nightmare. I called my bank to let them handle it. I received a note from Purity that my future order has been canceled.

They refused to refund my 89 bucks. If it says free.

don't get it. You will be gipped.

Anonymous
#1569132

Hope you didn't use a credit card or order online - you've probably been hacked. Contact your credit card company to decline any charges from this "vendor". Also scrub your computer with Microsoft Malicious Software Removal Tool.

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Review
#1366226 Review #1366226 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$19
Preferred solution
Let the company propose a solution

Purity Products review: Wrong product shipped due to out of stock

2.5
Details
I ordered perfect multi super essentials and was shipped perfect multi because they are out of stock, most companies put you on back order I had wanted the product due to the eye benefits,and I'm not willing to have the wrong product shipped to me on automatic ship every month!!!
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Review
#1307461 Review #1307461 is a subjective opinion of poster.
Service
Purity Products Shipping Service
Reason of review
Order processing issue

Purity Products review in Plainview, New York: Organic Juice Cleanser

4.3
Details
I have had tremendous success with this product. For 6 weeks I have been constipated with IBS-C. I was in tremendous pain and saw many gastro doctors. No matter what they gave me, it did not work. I mix this product with Metamusil, Miralax and OJC. My pain is 90% gone in my upper stomach, just below the rib cage and around the waste. You have no idea what a relief this has been for me. Cat scans and MRI(s) due to this IBS-C problem. I will continue to spend the money and have relief every day of my life. Invest in me. I had CT Scans, MRI(s), and many doctor appointments. I do not wish anyone having IBS symptoms. Because of the IBS symptoms and follow-up, the MRI showed a very small 6MM cystic lesion on my pancreas, that must be monitored. Something good happens out of something bad. My husband is also very happy with this product. 4 days after being on the OJC, tremendous comfort 85-90% improvement for me. I highly recommend it.
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Review
#1304337 Review #1304337 is a subjective opinion of poster.
Product
Purity Products Organic Juice Cleanse Supplement
Pros
  • Already did
Reason of review
Good quality

Purity Products review: Shipped without any Confirmation

Contacted "Purity Products" 3 times to cancel ALL orders pending and the proceeded to withdraw almost $160.00 from my checking account without any refunds. I contacted them in less than 60 days from original order. What a scam. I have requested a refund and was rudely dealt with denying me any refund. What does an individual need to do in order to receive a legitimate refund. I hope that in the future you would send out a confirmation number in order to have a written document other than a verbal confirmation from your customer service departments. I understand that I am not the only victim of your scam. I am not understanding how you conduct business but I have never been scammed before but I now am aware of how to prevent from being a victim.
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1 comment
Anonymous
#1524199

Thanks - I'm going to steer clear of them

Review
#1299107 Review #1299107 is a subjective opinion of poster.
Service
Purity Products Shipping Service
Reason of review
Problems with payment
Loss
$158
Preferred solution
Full refund

Resolved: Purity Products review in Plainview, New York: Sent products to wrong address and purtiy products refused to refund money

1.0
Details
I initially only ordered one bottle which they never shipped. After calling to check on the status they agreed to reship it. I confirmed my address. I did receive the bottle in the mail and started my free trial. Shortly after I get a bill for $169.65! They say they've sent three bottles out to my address. First of all I had told them no way did I want three bottles. Secondly, I didn't receive the shipment. They said it would be investigated and would call me back. Eventually I received the call only to have them tell me it was my fault that I gave them the wrong address. I know I did not because why did I receive the first shipment? Anyhow they refused to work with me or refund my money.
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Resolved
Review
#1223799 Review #1223799 is a subjective opinion of poster.
Service
Purity Products Free Trial
Reason of review
Problem with delivery
Loss
$170
Preferred solution
Full refund

Purity Products review: I just started. No results yet

I’ve only just started them. I’m wondering if their claims are true. And who are their doctors?
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2 comments
Anonymous
#1471695

Thanks Everyone for your time and truthfulness. Have a blessed day!

Anonymous
#1447705

There claims are not but I'm living proof. Stool increased to size of 1/2 dollar.

Feel full all morning long with no breakfast. Full of energy. Great stuff. When a doctorClaims you need pro biotics it may be probiotics instead.

This product had them. I want to sell this stuff to spread the word

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Review
#1202770 Review #1202770 is a subjective opinion of poster.

Purity Products review: Positive Experience

3.3
Details
I ordered and received the Artro and B-12 Berry Melt. We like them and they are working as claimed for us.
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Review
#1201364 Review #1201364 is a subjective opinion of poster.
Product
Purity Products B-12 Energy Berrymelt Supplement
Reason of review
Good quality