Purity Products - Wrong product shipped due to out of stock

2.5
Details

I ordered perfect multi super essentials and was shipped perfect multi because they are out of stock, most companies put you on back order I had wanted the product due to the eye benefits,and I'm not willing to have the wrong product shipped to me on automatic ship every month!!!

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Review
#1307461 Review #1307461 is a subjective opinion of PissedConsumer1307461.
Service
Purity Products Shipping Service
Reason of review
Order processing issue

Purity Products - Not resolved

1.0
Details

At least after my complaint on PC they listed a direct number to speak to a live person. So far it has not been resolved but waiting on a confirmation of non delivery which was cancelled but purity disputed.

Purity disputed with Bank of America and they charge my account for non delivery of a product. Bank of America is also very difficult to deal with. I will be cancelling my account with them once this is resolved.

Purity does not give you a number to cancel because in their words they want to talk with you first. Problem is they don't call back when you leave a number and let them know you are cancelling.

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1 comment
ppresponse
#1434836

Dear Sir/Madam, we are sorry to hear you are continuing to have an unsatisfactory experience with Purity Products.

We would appreciate the opportunity review the status of your complaint but we are not able to locate your account based solely on the information on your post.

Please call us directly @ 844 713 7181 or email ppresponse@purityproducts.com with your last name/billing zip or customer number.

We look forward to resolving this issue for you. Regards, Purity Products.

Review
#1192461 Review #1192461 is a subjective opinion of poster.
Service
Purity Products Shipping Service
Reason of review
Order processing issue

Contact Purity Products Customer Service

Mailing Address:
Purity Products
200 Terminal Drive
Plainview, New York 11803
United States
Phone:
(888) 769-7873
All Purity Products Contacts