Purity Products Reviews and Complaints
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(4 of 236 reviews match)
Purity Products review: Wrong product shipped due to out of stock
I ordered perfect multi super essentials and was shipped perfect multi because they are out of stock, most companies put you on back order I had wanted the product due to the eye benefits,and I'm not willing to have the wrong product shipped to me on automatic ship every month!!!
Purity Products Shipping Service
Reason of review
Order processing issue
Purity Products review: Positive Experience
I ordered and received the Artro and B-12 Berry Melt. We like them and they are working as claimed for us.
Purity Products B-12 Energy Berrymelt Supplement
Reason of review
Purity Products review: Charged for refused shipment
I have been on a 3 month auto ship for a nutrition product for the last 2 years from Purity Products. I had recently gone away for extended vacation and forgot to bring the current supply of product with me, thus when I returned home I had an adequate supply of the product, thus I did not need the next scheduled shipment. I contacted Purity Products two days before the scheduled shipment of the product and kindly requested that they please delay the next shipment until December 1st. They refused my request and sent the product. When the package arrived I contacted Purity Products again and notified them that I would be refusing the product and will return it and that I expected a full refund. A week and a half later I saw a refund on my CC that was $4.95 less than what I paid. They had not refunded the shipping cost. Under federal law when if an individual refuses a package they can not be charged for shipping for a package they do not accept. This is the law. Had I opened the package that would have been an acceptance of the package, thus I would have been responsible for the shipping cost had I then returned it. However, I brought the unopened package and returned it to the post office and refused the package. I have contacted Purity Products on three separate occasions since to express my dissatisfaction but I have been completely ignored. I am a nutritionist and highly recommend products that I myself use. This company has high quality products and have strongly considered expanding into other products they sell. However, how can I recommend products for a company that violates the law in an effort to cash in on an extra $5. That is theft. I have spent a lot of money on their products over the last several years, but I am not going to sit back and allow a company to steal from me, regardless of how much is stolen. If I am not refunded the $5 that was stolen from me, I will no longer do business with this company and will no longer recommend their products.
Purity Products Customer Care
Reason of review
Charged for shipping on canceled order.
Purity Products review in Harrisburg, Pennsylvania: Bait and Switch Company
I truly believe Purity Products is nothing more than a Bait and Switch, false advertising company. They offer you a product that they claim is great and guaranteed to work. Then they offer you free trial of this product (which by the way is usually only half of the actual amount is in a normal bottle or canister). The product they send you does in fact work, however that's only to bait you into signing on for an auto shipment. Then here comes the switch. When you receive your auto shipment product now all of a sudden the product doesn't work anymore. When I called to complain about this, I was told that my body might have became immune, which is *** because it was about two weeks after I was done the trial product before I received and started taking the auto ship product, so whatever was in my system that I "Supposedly became immune to" was probably out of my system by the time I started taking the newly shipped order. Besides if your body is going to become immune to their products after two weeks of taking it, what good is it if it stops working in that short amount of time. I believe once they bait you with the real stuff, then they switch to the garbage hoping that because the trial worked so well, now you brainwashed into thinking the garbage is working. Well guess what, I'm not that naive, ***, gullible easily fooled. I'm wondering if I have this product analyzed, will it contain the ingredients that it's advertised to contain.
- Auto ship convenience
- Prices and quality of product
Reason of review
Pricing and product not as described issue.
Stop with the bait and switch tatic
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