Robyn N Ery

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Verified Reviewer

Poor customer service.

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Poor customer service and shady business practices. Told different things by different people when trying to return an item. They have no idea what they're doing.

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Loss:
$65

Preferred solution: Full refund

User's recommendation: Buyer Beware

Sherri B Xkq

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Verified Reviewer
| map-marker Concord, North Carolina

Bad product

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I have been using this product for a long time but now it's like water very unhappy and not happy with the return policy

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Mona L Ntq

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Verified Reviewer
| map-marker Panama City Beach, Florida

Pureology product not available

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Discontinued productstyle leave in air dry.so sadSadloved this productif you find some anywhere in your back stock please let me know

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Domanick Tov

Would like to know when my order will arrive

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No customer service on the weekend.

Did not receive an email update on my order which was charged to my credit card on December 7 and I received my billing statement and I am still waiting for the product. Talked l to customer service who was having my order shipped - expedited UPS but have received no further information on when order will be received. .

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Cons:
  • Terrible delivery after purchase

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t make an online purchase.

Marquesha Bvl

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Verified Reviewer
| map-marker New York, New York

Return product

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Company doesnt answer the phone. I have ordered products from website several times and am missing products once sent.

I have to make several phone call to get the items I paid for and havent received. Very frustrating.

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User's recommendation: Check all items are shipped and none missing

Nicole L Epe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

ANTS IN MY PRODUCT

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Pureology - ANTS IN MY PRODUCT
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Pureology - ANTS IN MY PRODUCT - Image 5

Recently bought the hydrate 33 Oz. shampoo and conditioner and after two uses I found ants within the product!

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