PureFormulas
PureFormulas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PureFormulas has a 1.0 star rating based on 2 customer reviews and a 100% unfavorable rating distribution. Consumers report dissatisfaction with customer service, discounts and special offers, and note a high price level.
Positive Feedback
Some customers received replacement shipments and one dispute was resolved with a refund through a third party.
Negative Feedback / Risk Areas
- Recurring billing and unexpected charges led to requests for refunds and concerns about subscriptions and auto-ship.
- Multiple reports of poor communication, rude representatives, and unresolved delivery issues affecting trust.
- Complaints about deceptive free-trial terms, high pricing, and lack of shipping notifications.
Key Takeaways for Future Customers
- Read trial and billing terms carefully and monitor bank statements for unexpected charges.
- Be prepared for slow shipping and limited customer service responsiveness when checking PureFormulas reviews.
- Document interactions and pursue refunds promptly if you encounter payment or delivery problems; note existing PureFormulas customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PureFormulas has a 1.0 star rating based on 2 customer reviews and a 100% unfavorable rating distribution. Consumers report dissatisfaction with customer service, discounts and special offers, and note a high price level.
Positive Feedback
Some customers received replacement shipments and one dispute was resolved with a refund through a third party.
Negative Feedback / Risk Areas
- Recurring billing and unexpected charges led to requests for refunds and concerns about subscriptions and auto-ship.
- Multiple reports of poor communication, rude representatives, and unresolved delivery issues affecting trust.
- Complaints about deceptive free-trial terms, high pricing, and lack of shipping notifications.
Key Takeaways for Future Customers
- Read trial and billing terms carefully and monitor bank statements for unexpected charges.
- Be prepared for slow shipping and limited customer service responsiveness when checking PureFormulas reviews.
- Document interactions and pursue refunds promptly if you encounter payment or delivery problems; note existing PureFormulas customer complaints.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Want my money back
- - My card was declined and I was surprised to see money leaving my account.
- - There is a recurring charge from you in my bank; please cancel it.
I didn't understand coz my card declined an was surprised to see money going our of my account
An what surprises me it there is a recurring amount from u guys in my bank please council the recurring amounts
Preferred solution: Deliver product or service ordered
Terrible customer service
- - Package was returned for missing apartment number.
- - A replacement was sent but showed delivered when it wasn't.
- - Supervisor Christopher was rude.
I had a package that did not have my apartment number on it, so it was sent back. I reached out to PureFormulas, and they sent out another one.
It said it was delivered but was not. I contacted them again and the supervisor (Christopher) was rude!
He hung up on me several times, told me I was wrong, and lied to me. Do not ever order from here if you want to have to deal with packages not being delivered and *** customer service.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is a rip off, see attachment
- - Free-trial billing after 14 days is deceptive, and $89.95 apiece.
- - Trial begins on order date, not receipt.
- - Refund after third-party contact.
This is email I sent to Pure-RevivaDerm-Cream. My wife ordered the free trial of these products.
She did not read the fine print that said she would get billed after 14 days if she didn't cancel. I read your terms on your website and it doesn't make sense that the trial starts the day you order. That doesn't give you much time to test the product when you only have a few days after receipt to try it. No way to give it a fair evaluation.
We spoke to the 3rd. party company today and finally reached an agreement for a refund.
As I stated above this is a deceptive sales process. Please look at the picture below and explain how these products are worth $89.95 apiece.
This crap should cure cancer for that price per ounce.
- Deceptive sales of product and terms
- See comment section
Preferred solution: Refund is in process. Sending this for future customer review.
*** service
- - The order was placed on 12/31 with confirmation.
- - Status showed mailed 1/2, not shipped, no replies.
- - Feedback requests were made before shipping.
I placed an order 12/31 and received a confirmation 12/31.
1/2 received a message my order had been mailed, but it hadn't.
Received multiple requests for me to leave positive feedback and they hadn't even shipped my order yet!
They finally shipped my order 2/3. Over a month after I placed my order.
IF the item was on back order, they should have/could have notified me.
But no worries for them. They charged me 12/31 anyway!
I sent multiple emails inquiring about my order but they never responded. Just sent me requests for positive feedback.
I won't buy from them again!
- Terrible customer service and lies
Preferred solution: Price reduction
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