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Pure Florida

Pure Florida Reviews

www.purefl.com
What is your customer experience with Pure Florida?

Pure Florida Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pure Florida has a 3.0 star rating based on 1 customer review, with consumers described as mostly neutral.

Positive Feedback

Limited data shows a neutral overall sentiment with no verified praise in the single submitted review.

Negative Feedback / Risk Areas

  • Customer reported a safety incident on a Naples Sunset Cruise and sought a refund, reflecting common themes in Pure Florida reviews.
  • Complaints include unresolved refund requests and poor customer service response in this complaint.

Key Takeaways for Future Customers

  • Check recent Pure Florida reviews before booking and confirm refund policies.
  • Document incidents and persist with customer service if seeking refunds or billing adjustments.
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Media from reviews

Pure Florida - Please give me my money back
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Rachel C Bwk

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Verified Reviewer
| map-marker Naples, Florida

Please give me my money back

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AI Highlights
  • - June 8, 2021: Naples Sunset Cruise boat crashed into a bridge.
  • - Passengers were scared during the incident.
  • - Seeking $146.00 reimbursement by email.
Pure Florida - Please give me my money back

Hello,

My son and 4 friends went on the Naples Sunset Cruise on June 8, 2021. As the boat was parking, the boat kept crashing into a bridge.

My son, myself, and friends were scared. I called 911 twice, and they hung up on us. Horrible traumatizing experience.

I was told that the Naples Sunset Cruise emailing you regarding my reimbursement of $146.00. Please advise.

Rachel Chestnut

230*-671-****

Loss:
$146

Preferred solution: Full refund

View full review

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Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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