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Pure Energy Store

Pure Energy Store

www.pureenergystore.com
What is your customer experience with Pure Energy Store?

Pure Energy Store Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pure Energy Store reviews show a 5.0 star rating based on 1 customer review; consumers are mostly satisfied and note low price level and product diversity.

Key Takeaways for Future Customers

  • Double-check shipping address before checkout to avoid delivery issues.
  • Confirm return and refund policy and get order numbers when purchasing appliances.
  • Document calls and messages when contacting customer service.

Negative Feedback / Risk Areas

  • Customers report unanswered calls and unresolved shipping address problems.
  • Complaints about refunds and a stated no return policy affecting billing and refunds.

Positive Feedback

Reviewers value diversity of products and low price level. Recent recommendation: provide the correct address when ordering.

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Keneisha Hbv

Made mistake and gave you guys the wrong shipping address

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The issue resolution call was not answered.
  • - Send to 110Dolphin Fleet Circle APT 110 Daytona Beach Florida32119.
  • - Cancel order 243083; keep order 23448.

Not answering the phone when someone is calling trying to resolve my issue made a mistake on the shipping address my right address is 110Dolphin Fleet Circle APT 110 Daytona Beach Florida32119 that's where I would like you guys to send my washing machine I don't need 2 washing machine order number243083 I don't want the order want is order number23448 that's the second order

User's recommendation: Make sure you give them the right Address

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Anonymous
map-marker Canonsburg, Pennsylvania

Still researching

AI Highlights
  • - Pure Energy heater had no heat.
  • - We were told new elements would fix it, but they did not.
  • - Returned elements but no refund; kept.

Had pure energy heater. We were told new elements would fix problem of no heat.

Ordered new elements but did not work.

We then returned elements but Pure Energy would no refund monies but kept elements. We would told they have "no return policy"

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