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2.1 Based on 44 reviews
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  • Customers like
    • Fast delivery 3
    • Convience 2
    • Various items and convience 1
  • Customers don't like
    • Very poor customer service 9
    • Poor customer service 7
    • Lack of honesty 4
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I purchased an item and immediately returned it, while ordering a different brand at the same time. Just now, 2 months later, 6 phone calls later, and 2 payments from my pay checks later..... I am advised the payments will not be refunded to me. The 5th phone call was to give them my bank account info, wait 5 to 7 working days.... blah blah blah.... I will never order anything from these people again!! Read more

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Tv was initially delivered to wrong adress tho tv was in perfect condition they helped resolve the issue.

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update. I posted on July 21st 2016 about a TV that arrived broken. They finally picked up the TV a month later (August). I was told by a supervisor it would be cancelled and taken care of and it was put on hold basically. Well December came and they started charging me for this same TV that I don't have!! They took two payments out in 4 weeks. I called 3 times and was lied too about it being cancelled. I was told it was cancelled and I would be... Read more

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Looked at my account on December 28, 2016 and saw a negative 400 odd dollars in my spending limit. Called purchasing power and was told that the computer generates an increase or decrease at the end of every year. I have been with purchasing power for 9 years and this has never happened to me. All my payments have been on time and to tell you the truth an increase should happen every year to people that pay on time. No one can explain why and... Read more

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Ordered basketball goal for my children 11/26, but after 3 weeks nothing came. Called and called and could get no answer where it was ( but of course I had to adjust payments so I am paying for it) to This day 12/27 I can't get answer where it is and can't get them to cancel it. Just keep getting the run around. I am so pissed right now

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was sent the wrong computer and the spec where wrong called to complain and got the run around. was told to email them the spec to the computer that I had but twice was giving undeliverable email addresses. called several more time and was told that they could replace it with what was ordered but I would have to return the one that I had before they would send the correct one out, when I returned the one that I had they then said that because I... Read more

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The worse ever!!!!! I was on hold for ove 50 minutes. The sale person didn't know what to look for!!!! Pissed off

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This is a pretty impressive scam! They take deposits with no intention of fulfilling the order. And when you speak to customer service they are under no obligation to inform you your order was cancelled. Any refund only occurs IF you call them and request it. I spent more than an hour on the phone to only be told my deposit would be applied to another open order I have. No apologies and no real explanation. First it was a computer generated... Read more

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I think it's a fake company. Ordered a tv 2 months ago still no estimated delivery date. BS!

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I ordered a sofa in August and as of the end of October it never arrived. After two months of calls trying to confirm delivery with no success, I cancelled the order. It took me five calls to get the order cancelled because all the reps I spoke to said a supervisor had to approve it, and they were leaving messages for a supervisor. All offered to call me back when it was resolved. No call came. Now, a month after cancelling it I'm still calling... Read more

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