Puracy
Puracy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Puracy has a 2.3 star rating from 3 reviews with generally dissatisfied customers; recent recommendations warn "Do not leave your card information" and "Don't order from this company."
Key Takeaways for Future Customers
- Read Puracy reviews and check billing settings before ordering to avoid unexpected charges or auto-ship subscriptions.
- Expect higher price points and verify product listings to prevent receiving the wrong item.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and difficult refunds.
- Limited customer service access with no phone support reported.
- Issues with order fulfillment, wrong or missing items, and confusing site layout and billing practices.
Positive Feedback
One reviewer praised prompt replacement handling after a damaged shipping label, noting the company corrected the issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Puracy has a 2.3 star rating from 3 reviews with generally dissatisfied customers; recent recommendations warn "Do not leave your card information" and "Don't order from this company."
Key Takeaways for Future Customers
- Read Puracy reviews and check billing settings before ordering to avoid unexpected charges or auto-ship subscriptions.
- Expect higher price points and verify product listings to prevent receiving the wrong item.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized charges and difficult refunds.
- Limited customer service access with no phone support reported.
- Issues with order fulfillment, wrong or missing items, and confusing site layout and billing practices.
Positive Feedback
One reviewer praised prompt replacement handling after a damaged shipping label, noting the company corrected the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aurora, Illinois
I received anorder that was missing some items. A new label had to be used because the shipping code was destroyed.
Piracy promptly sent replacement items. I am not angry at all with them. They did an outstanding job of correcting the problem.
Unauthorized purchase
- - Longtime Puracy customer; a $68 autoship charge after a January order occurred.
- - They never used autoship, can't reach support, and deleted their card.
I have been a loyal Puracy customer for years and have recommended their products to my friends and family. I made a large purchase in January through the website that should have been enough for the year.
Yesterday, I received another shipment and saw that my credit card was charged $68. Somehow, I was set up for automatic shipments this time even though I have been ordering with the company for years and have never used autoship. I tried to contact customer service but they have no number anymore. Im sure this isnt a coincidence.
They probably have so many complaints about similar purchases that they dont have the manpower to deal with them. I have emailed their customer service. I just want to warn their customers about this so they can avoid the hassle I am going through right now. I went to my account and deleted my card information.
I will be very surprised if I am issued a refund. I have enough dishwasher pods now to last me 2-3 years.
User's recommendation: Do not leave your card information on the website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot the wrong product
- - The order was for a concentrated product, not a ready-to-use spray.
- - No one is available by phone, and I have reached out awaiting a reply.
They could send me what I ordered, which was a concentrated product, not a simple ready-to-use spray - and no one is available to talk on the phone, which protects them from dealing with a problem. I have reached out to them and am waiting to see whether they will respond at all, but I doubt it.
- I ordered concentrated spray and i got ready to use spray
Preferred solution: Full refund
User's recommendation: Don’t order from this company
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