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Resolved: Misleading website
Received refund and was pleased that Pur reached out to me via phone and e-mail.
Update: Within ten minutes of posting this, I received an e-mail from Pur and partial refund of my order. While I do appreciate this refund, the e-mail I got made no sense whatsoever: "Our BOGO promotional offer does not duplicate the items purchased.
Your lowest priced items are the items that are provided complimentary." What???
Doesn't this mean 'buy one, get one free' or have I missed something? Sorry, Pur/Astralbrands, either get it right or stop offering these misleading promotions and sending me twenty e-mails about it.
- Products are excellent
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