Anonymous
map-marker Katy, Texas

Issues

I called to see why its been almost 3 weeks since Ive heard how Riley is doing since I have not heard from them. Still dont have an update. I wish I could get my money back.
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User's recommendation: Don’t purchase

Resolved
Jill K Jhh

Resolved: Had to put the Bernie’s Mountain dog down at eight months of age due to bad breeding jeans Purchased a Bernese mountain dog, that we had to put down.

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Updated by user Dec 23, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 23, 2023
Purchased a Bernese mountain dog at eight months of age had degenerative bone disease and hip dysplasia. Contacted the Breeder. Breeder said he couldnt do anything and would call puppy spot. Now I have to invest expense in time in trying to make this right. She was euthanized at eight months of age.
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Loss:
$5000
Cons:
  • No resolution yet

Preferred solution: Full refund

User's recommendation: Find a way to make sure that the breeders have been vetted

Anonymous
map-marker Katy, Texas

Issues

First of all, no one answered. Secondly Im really disappointed that Im not getting updates. I had to ask for them. I went to the portal and looked for updates. The same pictures are up and an old video where Riley is trying to walk. I was told I would get updates and new videos and Im not. No correspondence. I really wish I had not paid for something Im not getting. Service. I dont have an option to cancel and get my money back. I advise buyers to be more informed than I have been. Elma Alvarez.
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User's recommendation: Be careful with what you sign up for.

Anonymous
map-marker San Jose, California

I received the wrong color playpen. Don’t you dare eat my glasses

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I received the wrong color playpen. I called to see about an exchange, and they were very good about it and are sending me a return label and box.
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User's recommendation: I recommend them to every pet pet owner I know.

Anonymous
map-marker Woodbridge, Virginia

Cancer

My Akita of 7 years today diagnosed with cancer and has a month to live.Was told breeder pups are susceptible to cancer. Be wary of breeders.
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User's recommendation: Find a local dog in your town

Anonymous
map-marker Tracy, California

Cking on availability of a puppy

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WE absolutely LOVE DAVID. He assisted us with our procuring of our new baby girl now called Roxie Rose Robinson. TY.. we are counting the days. grace & dave fr Tracy CA
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User's recommendation: Already referred a friend, Brandon, to DAVID @ yr company.

Anonymous
map-marker Revere, Massachusetts

Informational for dog lovers....

There is no perfect..No perfect dog and certainly flawed humans ! I got an active and great Purebred German Shepherd and he is loyal and healthy. If you want perfect then look at your partner first, and yourself, then judge as you wish. Then you will see your pet in a more accepting light.
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User's recommendation: Do your homework as to the kind of dog you want or need.

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