Anonymous Pia
map-marker Myersville, Maryland

Puppy Boutique AKA Puppy Petite, Brooklyn, NY Update

Puppy Boutique aka Puppy Petite In Brooklyn

The one year guarantee they advertise is absurd. I traveled all the way to NYC to pick up a puppy that I thought would be the same one that Puppy Petite emailed me a picture of. It wasn't, however I purchased him anyway. Before traveling to NYC, the owner emailed me and told me the prices for their "teacup yorkies" were between $500-$1500; however, they were realistically between $1000-$2500. I purchased my baby for $1600...only for him to die 2 weeks later due to congenital problems.

When my puppy initially got sick I took him to the vet and was told he'd have to be hospitalized. I immediately called Puppy Petite to see how they wanted to handle paying for his hospital bill because in their "guarantee" they state that they'll cover all medical expenses if it's due to congenital disorder. Puppy Petite told me that they would not reimburse me unless I took the puppy to one of their vets in NYC. Can you believe they wanted me to bring my puppy 400+ miles to NYC in order for them to cover the vet expenses? My vet estimated the costs to be $2000+ dollars and there was no guarantee that my puppy would survive. Due to the high costs, I chose to have my puppy stabilized and transported to NYC with an IV to Puppy Petite's vet so they could cover the costs.

My puppy eventually died due to a congenital disorder and Puppy Petite refused to give me a new puppy or a full refund for the purchase price.

***After doing a bit more research; I found the source of where my puppy really came from. The paperwork supplied with the contract, listed Sandra Parson as the breeder. I took the information from the paperwork and had it further investigated. As it turns out, the breeder is not local, she's located in IOWA. Therefore, my puppy had to travel 1200+ miles from the 'breeder' to Puppy Boutique when he was only 8 weeks of age (he as 8 weeks when I bought him, there's actually no way of knowing when he arrived at Puppy Boutique).

Click here to review complaints: http://www.consumeraffairs.com/pets/boutique.html

If you've had a bad experience, please report them here: www.ripoffreport.com

They also have a negative rating with the Better Business Bureau.

***Please help protect other consumers from purchasing from this company by reporting them.

You can report Puppy Boutique to the:

1. Better Business Bureau, visit their website

2. Consumer Affairs, visit their website

3. Report them here: http://www.petshoppuppies.com

4. Write letters to the local newspapers in Bensonurst,Brooklyn where they are located

5. Write a letter to the Daily News - they have a pet section 6. Contact ASPCA at (212) 876-****

7. If you're in New York, dial 311 and make a consumer report

8. Google 'Puppy Boutique' or 'Puppy Petite' and post your review on various websites such as The Yellow Pages, Citysearch, etc.

9. Humane Society - has forms you can print to report the Pet Store and Breeder

10. Encourage anyone who has had a negative experience with Puppy Boutique AKA Puppy Petite to file a complaint on Ripoff Report's website and other places listed above.

Information on New York Puppy Lemon Laws can be found here:

http://www.petshoppuppies.org/Lemon_Laws/New_York.htm In addition to this, Libby Williams with New Jersey Consumers Against Pet Store Abuse has invaluable resources for New York consumers' rights after purchasing a puppy. Please visit NJCAPSA at http://www.njcapsa.org

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Loss:
$1600
18 comments
Guest

How awful to have gone through the sadness of losing a beloved puppy like that! What you may not know is that anyone who purchases a dog from a pet store such as Puppy Petite is directly supporting puppy mills, where the parents of these poor puppies are subjected to horrific lifelong neglect and abuse.

These dogs are no different from the puppies you seek to own. The only way to end the horrors of puppy mills is for everyone to adopt their wonderful, healthy, happy new best friend from a rescue group or animal shelter. There are every size, breed, and personality available, and you'll be avoiding the trauma of a puppy with horrible genetic issues from inbreeding, too! Save a life, and adopt, don't buy!

Help shut down puppy mills for good.

Search on petfinder.com, to get started! There are many more sites, too.

Guest

I bought my shihtzu from puppy boutique 5 years ago i even bought my mom her shihtzu before i bought mine all i will say is they should burn in *** i have nothing but ear problems with my dog and skin problems they should and hopefully one day be shut down i am disgusted over this whole thing seeing my beloved marbles suffer i am going to contact 311 again

Guest

I agree that the positive feedback below is from the owners themselves because they receive so much negative feedback. Why would a happy customer be a pissed consumer and have a need to search for this website?!

Puppy Petite needs to be put out of business for good!

Guest

Don't not be fooled by the positive reviews below. They are all written my the owners to fool and *** the public.

All these puppies for sale in the Puppy Boutique in Brooklyn come from puppy mills. All these puppies have congenital and hereditary diseases. Most of them will die within a few months. In research the unfortunate families who purchased puppies from this store had the heartache of losing their puppy while others were faced with medical bills as up to $8000 to save their puppy.

Most of the people I spoke to that experienced the above were devastated when the store and owner Stuart refused to stand by the "Store Guarantee" and Contract when they purchased their new puppy. They refused to pay the medical bills even though the contracts and store guarantee assured all the buyers that these puppies were in good health. The whole thing is a scam. Dont be fooled by this store.

A Staten Island woman purchased a yorkie from the store and the yorkie died within a few months. The store refused to pay for any medical bills while the dog was diagnosed with a hereditary disease. She later sued the store in the small claims court and The Staten Island Judge appalled by the stores refusal to pay the medical bills awarded her $5000. The parents of all these puppies live in tiny cages for breeding purposes only.

They are never walked and receive no medical attention. All the parents cant even walk as they are never let out of these tiny cages.

Once they cannot breed anymore they are discarded and killed. Tell all your friends and families about this store and spread the word.

Guest

Anyone who purchased a dog from the Puppy Boutique with illness or died please call 516-852 ****. We need names and address and your contracts. This is FRAUD.

Thank You

Guest

Please be careful of fraud in the pet medical industry. Always go to a second DVM because of the abuse cause by DVM's in the pet industry.

Guest

I went to Puppy Boutique 6 months ago looking for a Shih Tzu Puppy. They had lots of varieties in the color, they explained that this puppy would be a good fit for my NYC apartment living (with a little outdoor exercise) and the grooming requirements as well.

They were very helpful, which was something I didn't see at some of the other places I went. Now we are the proud parents of a very friendly Shih Tzu named "Monique" that is a treasure.

Guest

You have to come in and see the cutest Maltese puppies ever. They are all so friendly and entertaining, it was great to come in to Puppy Boutique and play with them.

Yes, I did end up buying one - how could you not! We bought the biggest performer of the bunch, and have been so happy ever since.

Good prices too. I'll be back at Christmas.

Guest

I couldn't find the Yorkies I wanted anywhere until I stopped in 3 months ago at Puppy Boutique. My requirement was a Yorkie that would be 3 lbs fully grown.

It was important that this new puppy would also get along well with my other dogs at home, and I was assured that this wouldn't be an issue.

Everything worked out very well, our puppy is really happy and excited. Our family wanted to say thanks!

Guest

My Chihuahua puppy was purchased at Puppy Boutique at Christmas of 2009 by my boyfriend. It was a surprise present, and I'm as happy today as I was back at Christmas time.

My puppy "Ariel" is sweet, assertive, and proud.

In my opinion, Puppy Boutique has the smallest puppies with the best pricing, which is exactly what I was looking for. I've already sent my cousin to Puppy Boutique as well.

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