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Puppies

Puppies

puppies.com
What is your customer experience with Puppies?

Puppies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Puppies has a 3.3 star rating based on 6 customer reviews. Consumers are mostly neutral and Puppies reviews note a mixed experience with a 50% positive and 25% unfavorable distribution.

Key Takeaways for Future Customers

  • Expect medium price level and varied product listings; verify health records and ask for guarantees before purchase.
  • Membership and listing tools can be useful but may require troubleshooting.
  • Prepare for limited phone support; rely on email and documentation.

Negative Feedback / Risk Areas

  • Recurring customer complaints about account suspensions, verification and setup issues blocking communication.
  • Reports of sellers refusing responsibility for sick puppies and potential scam listings.
  • Billing and membership payment problems with limited live customer service.

Positive Feedback

Some users praise website diversity and quick email responses resolving setup glitches.

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Show reviews that mention
phone number number account email san antonio message people seller phone rebekah bujarski
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Rebekah B Oqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Crane, Missouri

This is Rebekah Bujarski phone number...

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AI Highlights
  • Phone verification is stuck and won't advance.
  • Code entered many times but it won't proceed.
  • It's been 3 days and I can't access email.
Updated by user May 07, 2026

I got a call about 5 minutes after I put your complaint up.They took care of it immediately , and I was very satisfied with it

Updated by user May 06, 2026

It was resolved in a matter of 5 minutes very professional and I was very happy.Thank you very much

Original review May 06, 2026
This is Rebekah Bujarski phone number 417 701-**** this is my new phone number, and I'm trying to put in to keep everything in the right order. But it has froze on that where I'm supposed to verify the phone number.

I've got the code over 8 times I've tried to do this.\n And it will not let me go past, it will not let me put the code in it, keeps going back to the verification where you got to put the phone number yet again. I need help.I have a lady that wants to buy one of my puppies cause I paid for this month.Advertisement for my puppies.She's in my email but I cannot answer her through your email.Because it's stuck on this verification thing , and it's been that way 3 days , I need help i've called her number phone number several times and nothing.Please help me to get this fixed

User's recommendation: Yes, I have. But I need my immediate problem.Fix now about my phone verification.I have people wanting to buy my puppies and I can't talk to them about it because i'm stuck on the verification on your website and it won't go anywhere

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1 comment
Guest

Don't sell puppies. That's horrible.

Elena V Obx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hollywood, Florida

Sold a sick puppy and refused responsibility

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AI Highlights
  • Purchased via Puppies.com; puppy appeared healthy at sale.
  • Soon after, eye problems arose; vet says likely congenital; seller refuses responsibility.

I purchased a puppy from this seller through Puppies.com, and the puppy was presented as healthy at the time of sale.

Shortly after bringing the puppy home, he developed serious eye problems. A licensed veterinarian examined him and confirmed that this condition may be congenital, meaning it likely existed prior to the sale.

This condition may lead to partial or complete vision loss if not properly treated.

The seller refuses to take any responsibility, communicates rudely, and avoids resolving the issue.

We have full documentation, including veterinary reports, medical records, photos, and videos confirming the condition.

If needed, I am ready to provide all supporting evidence.

As a result, we are now forced to consider legal action, which is extremely stressful and time-consuming. We purchased this puppy for our child, and this situation has become a very upsetting and emotional experience for our family.

I strongly recommend that potential buyers be extremely cautious and thoroughly verify the health and background of any puppy before purchasing from this seller.

User's recommendation: Do not buy from this seller. Always have a puppy examined by an independent veterinarian immediately after purchase and request full medical history and health guarantees in writing.

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Scot G Ula

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have questions about listing puppies and how it works

No one to talk to, and no one has called me back yet. I need to find these puppies homes immediately.

My mother dog is pregnant again. I need to find homes now, please.

Preferred solution: A ad to help sell theses puppies into forever homes

View full review
Nafisa Xxb

Instructions a little off

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AI Highlights
  • Install instructions were off; customer service replied quickly via email.
  • I was back on track quickly and happy with it.
  • I recommend to others.

The install instruction guide was a little off. However, Seven Puppys customer service was VERY quick to reply to my concern via email.

I was back on track quickly. I was very happy with the item and outcome.

Yes.

I recommend to others.

( I dont anything more to say. )

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Kelly G Gfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SCAM in San Antonio, Tx

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AI Highlights
  • Seller used the name Pamela Crump.
  • The email was akcpawshome@***.com; CHIME account request.
  • They used CT/CA names and numbers, including Katlyn Bahm.
Updated by user May 23, 2025

There isn’t a solution when you’re dealing with scammers

Original review May 19, 2025

Seller name used:

Pamela Crump

San Antonio, TX

Selling chihuahuas

The email

akcpawshome@***.com

Wanting people to open a CHIME account

Using different names and phone numbers

Numbers are Connecticut and California

One name and number was

Katlyn Bahm

203-390-****

Connecticut number but seller is stated San Antonio, TX

Next day her entire site is gone

Had listed 4-5 puppies

Very confusing communications

Total scam

Loss:
$200
Pros:
  • Etc
  • Even though the seller showed verification
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: If the transaction becomes complicated… DONT

View full review
Resolved
Georgeann Kmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Suspened for no reason over 3 weeks now

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AI Highlights
  • No phone number; only email.
  • I don't know what I did wrong.
  • I post pics of puppies I want to sell.
  • This is my livelihood; I borrowed to pay my bills.
Updated by user May 03, 2025

Company fixed the issue and I have been provided with apology. They didnt say much of anything i just had to use a different emsil i think my grandaughter had done somethung with my email. I cant even get on it anymore

Original review Apr 06, 2025

Theres no number u can only email them i still have no ideal what i did wrong. I only post pics of my puppies or older ones i want to sell!

I do believe they need a live agent or telemorketers. This is my lively hood i had to borrow just to pay my bills!!NOT FAIR!!!

View full review
Wava Dym

Having trouble setting up my page

At first I used a credit card that had insufficient fund so I used another card and it went through. I went to continue setting up and got knocked off.

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Gail Q Dut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Some thing is right with my listing

I am not sure why I have had over 1,000 people viewing my post with not 1 inquiry. Do I need to change something in my settings to receive messages?

Preferred solution: Help fixing the problem

View full review
Anonymous
map-marker Syracuse, New York

My account is suspended

Please call me or leave a message Why my account is suspended or text me why..pattycornell..my new email is pattycornell35@***.com

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Anonymous
map-marker Syracuse, New York

My account is suspended. Why??

Please call me or leave a message Why my account is suspended or text me why..pattycornell..I paid for this account!! And now its suspended.???

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Cadarius Wes

Was told contact customer service

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Just trying to sign in to get a hold of a woman selling a dog and having a hard time doing so please give me a call 817-909-****. My name is Ross Rubenthaler .

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Akron, Ohio

Membership

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Contains 1 confidential file for company representatives

I purchased a membership yesterday . Now saying when I login I do not have a listing on puppies.com

There is no number for communication

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Anonymous
map-marker Las Vegas, Nevada

I need to chang my card number so I can pay my monthly bill on the 9/16/2024

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I need to change my card number so my monthly payment will go through 1/520/220/7073n the 16th of September Gay Bennett

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1 comment
Guest

Hello, It looks like you were able to get your credit card information updated on your account. If you have any additional questions please contact us at support@***.com. Puppies.com Support

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