0 ISSUES RESOLVED
1 Company response
4 TOTAL REVIEWS
96 CLAIMED LOSSES
I haven't received my refund, yet it has been 3-5 business days. I am not happy with this company, I've reached a week ago.
User's recommendation: Not likely.
I dont understand why I was charged annual fee of $47.88 Please refund the amount my name is Larry Confirmation number is K3bap9Jk.Refund
I signed up for a free trial about 10 days ago. My card was billed $47.88 today. I need this amount credited the soonest possible. Thank you
Terrible Customer Service
I used the free trial version of Punchbowl to see if it would meet my birthday calendar/birthday card needs. Likes: - The birthday calendar works fantastically. - They let you buy online gift certificates to give with the birthday card. Hates: - Their customer service are terrible. TERRIBLE. The company has a policy for free accounts where you're limited to 10 cards a month. Great deal! I was excited to try their product and then buy a subscription. Well, despite the company policy, I have only been able to send 8 cards in May and 6 cards in June. When reaching out to Punchbowl customer service they not only *do not* assist in their company's card policy miscount, they bold face lie to you about their miscount. Both times I wrote them about the lower card limits and both times Punchbowl customer service told me I had actually created and sent cards that do not exist. And let me point out it's not easy to get confused by the company's easy to use interface. It shows you cards sent and when. Very simple to keep track of what you're doing. But Punchbowl customer service will make up cards that are not on your list. "Oh you sent "x" on "yz" date. That's why you can't use our service for the rest of the month." Punchbowl customer service didn't help me in my inquiry, they actually took it a step further and lied about why they can't help - on two occasions, and then they offered me a discount code to get a subscription... lulz - gtfo here! There is no way I want to pay for subscription with total horse *** customer service. No thank you. I'm going to find and pay for a better subscription elsewhere.
Punchbowl Free Trial
- Easy to use
- Horrible customer service
Reason of review
Poor customer service
Deliver product or service ordered
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