filters
state:
Show
city:
Show
category:
Show
product:
Show
Don't buy puma shoes,the shoes are low quality and it will destroy very easily. My shoes purchased on ten months backs now it fully lost.my email address is josethomas7970@gmail.com
Read more
I ordered shoes from puma. I read the return policy and felt comfortable they were sincere about what they said. I received them and tried them on but they didn't fit. I returned the shoes along with the paper inside them and the original boxes the next day. They claimed the shoes were damaged and then returned them to me. I have never had any issues with any other clothing or shoes returned to other sites! I should have taken them to small...
Read more
1.0
#983247
I bought floaters from branded puma shop which guranted comfortness and rainy by the seller. But unfourtunately that doesn,t happened it took reverse for me neither i had comfort or it was rainy protect. From the day one it was *** for me by wearing puma . This was not exptected from a branded puma its better wear non branded floaters. By this the non branded floaters win over the branded puma. Dont give commitment untill you knew you can...
Read more
1.0
#866592

Short Review for January 11, 2017, Other

#989359
1.0
Stay away from Puma.com they are thieves
Comment
Show

Fenty X Puma Creepers Review

#931675
3.4
Who lets customers order an item and PAY FOR IT then realize their items are out of stock?!!?! Now that I'm getting my money back certainly won't be spending it there!!! Very unprofessional
Comment
Show

Delivery Service Review

#911217
3.0
Horriable. I ordered the new Rihanna sandles on Friday the 27th and her on the 1st havent heard anything about the shipping. Called customer service and Tabatha wasnt help at all.
Comment
Show

Delivery Service Review

#907893
Made a purchase last thrusday morning, didn't get any type of shipping info did the standard shipping method 5-7 bus days, it's the 7th day, and still nothing, won't get my package till Wednesday next week, how annoying, their customer service is not helpful, never again will I buy from puma, Nike is definitely a lot better!
Comment
Show
The ORDER was done on DEC 22 2015 and yet it is not delivered. The PUMA LOGISTICS Team was blamed by every sales rep who assisted whenever I called. Yes I called several times over 10 times in this 2 months span. One of the "Intelligent" Rep suggested me to drop a mail so that he follow up and yes he did follow up on nothing. My mails were unanswered! PUMA might be faster(thanks to Bolt) but the delivery doesnt even complete. I did suggest them...
Read more
1.3
#795766

Ordered shoes for XMAS 2015 and not good quality. Sent back and they received the return on 01/15. Called back and they changed and said they received on 1/19. Was told that I could call back the following week for a hard refund. Then when i called the next week, I was told there was no such thing!! Why does it take 2-4 weeks to refund someone's money when it take 2-4 seconds take the payment?!? I will never, ever order from them again!! Ever!!...
Read more
2.6
#782425
Shipped back a poor quality pair of shoes that looked wayyyy better online than in person. They finally just got it yesterday, so I called customer service about how long it would taketo recieve my refund and they told me i would take anywhere between 2-4 weeks!!!!! NOT EVEN NIKE, ADIDAS, UA, OR EVEN AMAZON TAKES 2-4 WEEKS TO PUT THE MONEY BACK IN MY ACCOUNT!!!! It usually only takes them 2-4 BUSINESS DAYS!!! I am livid right now because no...
Read more
1.0
#774518
I went into the Puma store at the Halton Hills premium outlets to return a yoga jacket that I purchased last week and got no hello, smile or anything all I got was a ton of attitude, huffs and puffs. I am a manager for a a large retail chain and never have i experienced anything like this. the associate named D#$an asked why I need the # fro head office I honestly replied I don't appreciate the attitude coming from you and the way you are...
Read more
Anonymous

Anonymous Interesting.....Think that was me, mate

Anonymous

Anonymous If you are going to tell a story, tell the whole story, including how you behaved like a child yourself. Otherwise don't share it. No one is going to verbally abuse you for ...

#482383
Order sneakers yet they did not arrived on promised day so I call in listening to many excuses and long explanation finally ask to refund my shipping they did so giving me a very hard time spoke to one of the managers he told me that on returns his company is very slow and will issue refund only after 3 or even 4 weeks almost a month of waiting for your own money not right ! very disappointing we like Puma stuff but rather...
Read more
#480022
We recently order a pair of Puma tennis shoes from the Puma website. Once we received the shoes they were not what we expected and did not match the size listed. We followed the return policy of Puma. Three weeks later the shoes were mailed back from the returns department from Puma. Puma stated the shoes were NOT in orgrinal condition. The shoes were never worn, they wre still in the box with tissue paper still inside the shoes. When we...
Read more
LogicalOne

LogicalOne ANother reason I do not buy much online, especially clothing. Id reather try it on myself than waste time to return something from online, which not many people know how to do...

Contact Puma

Headquarters Address:
PUMA SE
PUMA WAY 1 91074
Herzogenaurach , Germany
Phone:
+499132810
More

Companies similar to Puma

bought one pair of shoes with Ferrari logo for my son who loves it. wore it for about 6 days at school (he is in second grade) and broke. Thread in front came off and the whole velcro on one side ripped right off. Contact Puma.com and they said it was defective but wont replace shoes instead gave me credit to buy one myself again. Needless to say the same pair price is nearly twice as much so i had to purchase a cheaper pair because the credit...
Read more
nikalseyn

nikalseyn Made in China or in someone's garage in Asia. Expected. Buy shoes on clearance at stores like Meijers, etc and in sizes the child will grow in to. That way you always have new...