Manufacturer: Pulte Homes Category: Repair Clear all filters (3 of 3 reviews match)
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Numerous things were wrong with the house. The refrigerator had been stolen before closing, Pulte who I financed through had lost the down payment (I had a confirmation #). A/C was drained improperly, the water heater had two bad connections, the smoke alarms all had to be replaced, crack in the bathroom tile grout, leaky bathroom window twice, insecure hinges on back door, crack in ceiling and wall, nail pops, poor exterior paint job with...
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2.0
I liked
  • Community amenities
  • Floor plan
  • Lot
I didn't like
  • Need to keep detailed records to prove issues
  • Length of time to settle issues
  • Pulte staff attitude
#994958
I spent several thousand jobs painting my house after moving in. However, in just 6 months I had issues with nails and bumps in my drywall. I reported these defects to Pulte but they advised for me to wait for the annual inspection. I did and they completed the repairs. However, now I have white primer patches throughout my upstairs. Pulte refused to simply color match my existing paint! This was not a complete repair job despite their rules and...
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2.9
I liked
  • Floor plan
I didn't like
  • Service requests
#952574
I recently purchased a new Townhome in Brookhaven Crossing. During the Sales Process and just prior to closing, a commitment was made to complete a punch list of repairs and to follow up at 30 days (in writing) to make any additional corrections to the home. To date, although the appropriate steps have been taken to submit service requests, no one from Pulte has agreed to meet to review my extensive list of needed repairs and...
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1.4
I liked
  • On occasion
I didn't like
  • Materials used
  • Customer service and follow up
#917825