Puig Usa
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Puig Usa Overview
Puig Usa has 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "You can’t go wrong with Puig Parts.", "Steer clear from this company they false advertise and don’t accept returns.".
Review authors value the most Location and Turnaround Time. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Puig Usa has 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "You can’t go wrong with Puig Parts.", "Steer clear from this company they false advertise and don’t accept returns.".
Review authors value the most Location and Turnaround Time. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Birmingham, Alabama
I have at this time 9 parts or kits on my MT09 from Puig.
User's recommendation: You can’t go wrong with Puig Parts.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Ordered a lever set w/adapters
- Scam
- No direct contact with company only dealers
- Customer service
Preferred solution: Full refund
User's recommendation: Steer clear from this company they false advertise and don’t accept returns.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bradenton, Florida
Looking for parts for Custom ii windshield
San Diego, California
Lost Retaining Bolt and Sleeves
Puig Windscreens suck
The XDiavel Sport windscreen comes with bolts that are too short to be safe. These bolts hold the handlebars to the motorcycle, and WILL fail.
The bracket also interferes with access to the rear bolts, making it impossible to torque them properly.
Puig customer support is ignoring the problem. I have written several letters to them alerting them to this unsafe condition. I have also learned that it is COMMON, there are many complaints about it on the Ducati Diavel forum.
All say the same, PUIG ignores them.
HORRIBLE engineering. HORRIBLE customer service.
- Do not address problems with their products
Preferred solution: Let the company propose a solution
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Why would you buy from eBay in Italy? Geez, you can get these from Revzilla. Tuff luck.