Puffy
Puffy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
1.0 star rating from 1 review; consumers are mostly dissatisfied despite one recommendation and mixed experiences with product fit and service.
Key Takeaways for Future Customers
- Check Puffy reviews for size and firmness reports before buying.
- Expect medium price level and that customer service may handle exchanges or send toppers.
- Confirm order details to avoid receiving wrong items.
Negative Feedback / Risk Areas
- Puffy customer complaints include receiving incorrect sizes or wrong items and difficulties contacting support.
- Customers report concerns about billing, refunds, and high order totals when items are missing.
Positive Feedback
Some buyers say customer service can resolve firmness issues by sending a topper at no cost and that location and support are valued by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
1.0 star rating from 1 review; consumers are mostly dissatisfied despite one recommendation and mixed experiences with product fit and service.
Key Takeaways for Future Customers
- Check Puffy reviews for size and firmness reports before buying.
- Expect medium price level and that customer service may handle exchanges or send toppers.
- Confirm order details to avoid receiving wrong items.
Negative Feedback / Risk Areas
- Puffy customer complaints include receiving incorrect sizes or wrong items and difficulties contacting support.
- Customers report concerns about billing, refunds, and high order totals when items are missing.
Positive Feedback
Some buyers say customer service can resolve firmness issues by sending a topper at no cost and that location and support are valued by reviewers.
Media from reviews
Wood Dale, Illinois
I ordered slippers and the sizes are wrong
I ordered slippers from you guys and the sizes are wrong. I need them to be corrected. I just need to get them back to you Candy
Preferred solution: The sizes of the shoes that I bought were slippers sent back to you guys and changed
Virginia Beach, Virginia
The mattress that I ordered was firmer than I expected
- - Very pleased with Puffy; they are sending a topper to make it softer.
- - This is the second mattress ordered from Puffy.
- - I would highly recommend Puffy.
I am very pleased. Puffy is sending me a mattress topper to make it softer at no cost.This is the second mattress that I have ordered from Puffy.
I would highly recommend ordering from them. Puffy is very helpful.
User's recommendation: I would highly recommend Puffy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived wrong items
- - The 800 number is a fax machine.
- - I ordered two king pillows and a king size sheet set for over $400, but received two standard pillows.
800 number is fax machine i was robbed by this company. Ordered two king size pillows and king size sheet set.
Price was over 400.00 and I only received two standard regular pillows!!!
Do not order from this company. I going to see a attorney Monday press charges and report to better business beau.
Cheryl Crist
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