Puff It Up
Puff It Up Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 3 reviews; consumers are mostly dissatisfied and rating distribution is 100% unfavorable, per Puff It Up reviews.
Positive Feedback
The unit is described as nice looking.
Negative Feedback / Risk Areas
- Repeated reports the product does not work or stops working after a few uses, reflecting common Puff It Up customer complaints.
- Poor responsiveness from customer service with missed calls and unreturned messages.
- Problems with refunds, exchanges, and a high price level noted by reviewers.
Key Takeaways for Future Customers
- Expect potential challenges obtaining functioning units and limited support.
- Consider refund and return risks before purchasing.
- Verify warranty and contact channels prior to buying.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating based on 3 reviews; consumers are mostly dissatisfied and rating distribution is 100% unfavorable, per Puff It Up reviews.
Positive Feedback
The unit is described as nice looking.
Negative Feedback / Risk Areas
- Repeated reports the product does not work or stops working after a few uses, reflecting common Puff It Up customer complaints.
- Poor responsiveness from customer service with missed calls and unreturned messages.
- Problems with refunds, exchanges, and a high price level noted by reviewers.
Key Takeaways for Future Customers
- Expect potential challenges obtaining functioning units and limited support.
- Consider refund and return risks before purchasing.
- Verify warranty and contact channels prior to buying.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hialeah, Florida
Product I bought does not work
Your customer service never called me back. You have continued to send me messages, but you have done nothing about getting someone to call me about your product that does not work.
- It does not work even on the highest temperature
Preferred solution: Full refund
User's recommendation: Don't buy a product unless you want to throw your money away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hialeah, Florida
Never received call from anybody in your company
You guys don't call back! Your advertisement was fabulous and it said you had great customer service.
I tend to differ with that now. I'm sure there must be something wrong with our Communications please email me at my email address would I provided to you already.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hialeah, Florida
Product I bought does not work
The vaporizer does not get hot enough to vaporize the marijuana I put inside. As such the product does not work.
They do not call back, they do not answer their calls, the refund policy is total b*****. I'm very unhappy with this company and I would suggest that you don't buy from them or you're going to get screwed too.
User's recommendation: Save your money products don't work!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Hello, is anyone home?
Company fixed the issue and I have been provided with apology. PuffitUp answered my emails about a week later stating to contact the manufacturer which I did.
They asked for a video, and then sent an email saying there was no reason for the video, since they weren't able to help.
On another note, Firefly, the mfg. did respond to my emails about a week later and was super helpful - sent me a new unit.
Hello, I am following-up on several emails that I sent, unit stopped working. About two weeks ago I sent a video showing the unit is dead and a copy of my receipt.
Their website has a contact us page, but no send or submit buzz. Way too much of a hassle than it should be.
- Nice looking unit
- Stopped working after using it serval times
Preferred solution: A working unit, fix mine or send a replacement
User's recommendation: Hard to justify a purchase without any customer support.
Phoenix, Arizona
Still no refund after 3 weeks.
Finally figured out what happened to my refund. I still dont have it.
Well see if I actually get it.
They claim they tried to put refund through. I dont have a reason to doubt them. That would have been 3 weeks ago. I tired emailing them and all emails, even today, come back as deliverable.
I had a chat session 2 weeks ago and the guy told me they would take care of it. I called them and after fighting on the phone was told the refunds didnt go through.
Three weeks and they cant reach out to me.
This is not customer service. I wonder if they do this to everyone or I was just unlucky for some reason.
The above is true and factual based on what they told me about why I have not received a refund.
Puffitup if you reply I probably wont respond.
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