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Pueblo Bonito Travel

Pueblo Bonito Travel

www.pueblobonitotravel.com
What is your customer experience with Pueblo Bonito Travel?

Pueblo Bonito Travel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Pueblo Bonito Travel has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "No caer en esta estafa de membresia que te venden en https://pueblobonitotravel.com/".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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Media from reviews

Pueblo Bonito Travel - Double and Triple Check Their Work
Pueblo Bonito Travel - Double and Triple Check Their Work - Image 2Pueblo Bonito Travel - Double and Triple Check Their Work - Image 3
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Esteban Munoz Fernandez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Cabos, Baja California Sur

Estafa !!

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La membresia Pueblo Bonito Preferred Passport que contratas para unos supuestos paquetes de viajes

a precios preferenciales es una estafa. Una vez contratada tardan 30 dias en activarla,

y claro ya estas de vuelta en tu pais.

¿ Como reclamas cuando te das cuenta que es una estafa ?

No caer en la misma estafa que yo.

View full review
Loss:
$2651
Cons:
  • Hire this scam
  • Do not have agreements with hotels and resorts
  • Fraud

Preferred solution: Full refund

User's recommendation: No caer en esta estafa de membresia que te venden en https://pueblobonitotravel.com/

Maria T Obt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Double and Triple Check Their Work

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Pueblo Bonito Travel - Double and Triple Check Their Work
Pueblo Bonito Travel - Double and Triple Check Their Work - Image 2
Pueblo Bonito Travel - Double and Triple Check Their Work - Image 3

The confirmation we received was different from the and reservation. They were made at two different hotels.

30 Bencoolen is at 47 Bencoolen St and Bencoolen Hotel is at 30 Bencoolen St. I can understand the confusion in hotel names. Yet there is no confusion in quality of hotels.

We arrived travel weary at 02:00 on 20 February only to discover that Hotel Bencoolen is awful. The light fixtures are broken and exposed, the towels stained and tattered, and the room is dingy and dirty.

The air conditioner was turned on so high, the room was freezing and we couldnt open the window. Not what we expected for the price.

Frustrated I contacted 30 Bencoolen Hotel and asked about our reservation. Through a series of WhatsApp exchanges, we discovered that the reservation was made at Bencoolen Hotel even though my confirmation (see below) was made at 30 Bencoolen.

Not wanting to stay another minute at the rundown hotel, we walked across the street to the 30 Bencoolen hotel. The receptionist found us a room at a costs of $490.

Needless to say, we packed our bags and transferred from Hotel Bencoolen to 30 Bencoolen hotel.

I have photos of the rundown hotel and will share upon request.

Again, as Pueblo Bonito Preferred members, we expect a full refund to our account for your error and inconvenience to our stay. We expect Pueblo Bonito to make this right and reimburse me at their earliest convenience.

View full review
Loss:
$113998
Cons:
  • Limited access to help
  • Poor service

Preferred solution: Full refund

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