Publishing com

Publishing.com was supposed to charge my Visa $100 a month until I hit $1200 and take the rest of the money out of my bank account via Klarna every month. They advertised a three-day refund, and I paid it on April 2, but starting on April 3, I've been consistently calling and writing many times a day with no answers or response and no one to answer the phone no matter what number I am calling about my refund.

On April 2, they took out $100 from my Visa and also $1100, placing a hold on my Visa that is pending, and I cannot use my Visa because of it. I dealt with a man named Levi, and I told him he could not put $1200 on my Visa or I would not be able to join, and he assured me he would only be putting $100 through. Instead, he put $1200 in total through. There are many terrible reviews on Reddit saying that they do not give customers money back after offering a 3-day refund and instead encourage you to buy a bigger package which costs thousands of more dollars.

I was told I would be able to write books with their software at their original price completely and did not have to buy any other packages. When I opened the software, it told me I had to buy KD Spy, which was another $79. Every credit for one manuscript is $995. I was not told that, and instead they are telling me to upgrade the type of account I have so that every new manuscript will not cost that much for me.

All I want to do is get out of this company and discontinue my business relationship with them, getting my refund for $1438.50 in total.

I am pulling teeth and still not getting my refund, and it's a week later. I am a pissed customer and do not recommend this company to anyone.