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I rented a unit for a month-and-a-half. A few days before the end of the month I called to inform them that their storage unit wasn't Jay didn't receive a call back so I called again the next day and finally spoke to somebody and let them know that their unit was empty...
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DONT YOU EVER USE THIS COMPANY..YOU WILL BE SO SORRY, THAT ONE DOLLAR FIST MONTH "BS", IS NOTHING, ANDD THOSE CHEAP MONTHLY RATES TO START WITH. WELL IN NO TIME AT ALL, YOUR RENT IS DOUBLED, OR EVEN MORE A MONTH FROM THEM CONSTANTLY RAISING IT EVERY 3 TO 5...
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1.0
I didn't like
  • Connstant rate hikes
#1032627
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I've been in this unit in Gig Harbor WA for less than 6 months. Was not very impressed with he unit when I moved in in November 2016. While I was moving in I noticed that the "Staff" was often missing during office hours, left early, locked gate early, was unable to...
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2.0
I liked
  • Unannounced and exorbitant rent increase
#1028626
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Public Storage Storage Unit Review

#1039563
1.0
Terrible in the process of suing their *** the bill was paid and they refuse to take the lock off of the *** unit. *** public storage *** crooks
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Public Storage Self-storage Storage Unit Review

#1025848
1.0
BEAWARE:: WRONGFUL AUCTIONSALE with NO MAIL NOTICE!! WRONGFUL FEES. UNTRAINED Employee. NO customer Service.
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Public Storage Account Review

#1022061
I closed my account 2nd day of the month and Public Storage charged me with the automatic payment the whole month 1st day of the month. Do I should have a reimbursement?
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22337 Review

#1020707
5.0
The public storage is clean. The employee Sue is helpful & nice..
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Here's some info for any and all of you. If you rent from Public Storage, you prepay the unit....Of course. But if you move out after the 6th...Say the 10th, you have to pay the entire month and get nothing back. Word to the wise, DON'T RENT FROM THEM. Find a storage...
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2/18/17. Rented two spaces for household goods and business inventory storage. Need two units in same bldg. Reserved both and Paid 1st Month plus set-up fee. Recalled that one unit was 'out of service' due to ceiling damage, which I did see. Realized that water, AC and...
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1.3
I liked
  • Manager krys was pleasant - until i asked for refund
I didn't like
  • Absolute inflexibility despite cancellation in 22 hrs
#1010850
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I had numerous rate increase, filthy area never cleaned unless I asked. In the end with all the rate increases and late fees. They said the auctioned off all my things for $1.00. gave I my 6 boxes.of docs half full in the beginning of this month. After my friend and I...
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Public Storage - No one is ever there
On several occasions I've gone to Public Storage on Park Ave in Cranston RI and no one is ever in the office. I pay to store my stuff but when I need a cart I can't get one because no one is in the office, the sign is always up " be back at ......" There should always...
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I FOUND OUT AFTER THEY HAD PUT My name IN THE NEWSPAPER FOR AUCTIONING MY STORAGE UNIT. I WASN'T EVEN 30 DAYS LATE. I HAD GONE TO PAY MY BILL ONLINE AND I COULDNT. IT SAID MY UNIT HAD BEEN EMPTIED. I WAS HORRIFIED! I WENT DOWN AND SURE ENOUGH IT HAD BEEN AUCTIONED OFF....
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Anonymous
Anonymous

I went thru a similar situation. I'm in Durham, NC and I rented from public storage on kangaroo Dr. I wasn't even a month behind and they auctioned off my stuff. It can't be l...

Anonymous
Anna Tasha Birch

Contact me on FB messengerI had numerous rate increase, filthy area never cleaned unless I asked. In the end with all the rate increases and late fees. They said the auctioned...

Needed storage for 1 month to make moving easier. Rented a nice 10x10 for the $1 promotion. Was also charged $24 administration fee and $6.60 insurance. Had to buy a "cylinder lock" for $19.99. Still not a bad deal. What I feel was dishonest: It was suggested that I...
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Anonymous
Anonymous

You get what you deserve if you don't read the fine print. Of course they do it on purpose. They're counting on clueless consumers like you.

THE WORST PUBLIC STORAGE - PANORAMA CITY, CA - MY UNIT WAS BROKEN INTO
THE WORST PUBLIC STORAGE - PANORAMA CITY, CA - MY UNIT WAS BROKEN INTO
THE WORST PUBLIC STORAGE - PANORAMA CITY, CA - MY UNIT WAS BROKEN INTO
Our storage unit was broken into in October 2016 - the thief was caught in plain sight by my wife, as the thief was bringing stolen possession out of the main door, and she was also wearing my wife's clothes!!....my wife immediately notified the front desk, but they...
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Anonymous
Anonymous

Could YOU not have called the police yourself? Funny how you blame others for not calling the police fast enough yet you were using your phone to take pictures?? I agree with ...

Anonymous
Anonymous

I don't believe you> That's you in the photo. You're just trying to get some easy money.

1.2
I liked
  • Customer service and price at begining
I didn't like
  • Raise rates
  • Has not provided video after my unit was broken into
  • Customer service
#993606
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