Public Service Company Of Oklahoma
Public Service Company Of Oklahoma Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Public Service Company Of Oklahoma reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied with billing, customer service, outages, and the home weatherization program.
Key Takeaways for Future Customers
- Expect issues with billing and payment processing and follow up closely.
- Prepare for slow customer service responses when reporting outages or program problems.
- If using the Home Weatherization Program, verify contractor credentials and scheduling details.
Negative Feedback / Risk Areas
- Repeated billing errors leading to missed payments and threat of disconnection.
- Poor customer service communication about outages and refunds.
- Reports of theft and unprofessional behavior by program contractors.
Positive Feedback
One reviewer reported a repaired line that restored power, and some recommendations mention good customer service in limited cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Public Service Company Of Oklahoma reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied with billing, customer service, outages, and the home weatherization program.
Key Takeaways for Future Customers
- Expect issues with billing and payment processing and follow up closely.
- Prepare for slow customer service responses when reporting outages or program problems.
- If using the Home Weatherization Program, verify contractor credentials and scheduling details.
Negative Feedback / Risk Areas
- Repeated billing errors leading to missed payments and threat of disconnection.
- Poor customer service communication about outages and refunds.
- Reports of theft and unprofessional behavior by program contractors.
Positive Feedback
One reviewer reported a repaired line that restored power, and some recommendations mention good customer service in limited cases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Routing number for bank to "skip the fee"
- - Payment was processed, then resubmitted, causing a returned check.
- - Electric shutoff risk; bank has no record and payment remains required.
I recently added my biggest account to public service of Oklahoma to skip the fee allegedly and I submitted my payment, they took it, and then they resubmitted it so I had to return check.Now my electric's going to get cut off. So I spoke customer service about it, and they said that my bank will have to get in touch with them.My bank said there's no record of this, so I told them and they said that I still have to pay it, it's gonna be below freezing.And they're still gonna cut off my electric
Mansfield, Texas
Update routing number
I really didnt become pissed off, but rather confused that I couldnt figure out how to change the bank routing number for my electric bill each month.
Exeter, California
Outage
He found a line that had broken and repaired it. Think that was my issue.
Things r working again. Tv was on and off, lights flickering and some lights went out but all is good now
User's recommendation: Yes great customer service
Sugar Land, Texas
My family and I have been without power 8 days straight sleeping in our cars no food no money for rooms I called them 6 times they came to my neighborhood every one light is on except me and the black
- - Power outage after the storm; landlord sent an electrician and an inspector.
- - PSO gave no update; they allege racial disparity.
Power outage due to storm my landlord sent their electrician out as well as inspecter I called Pso all they can say is they dont have an update they pretty much made sure every white persons power was on and pretty much such screw me and the black lady next to me this is torture we pay out bills and taxes just like anyone else
User's recommendation: Have more concerned workers that work to take care of everyone not just a few
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA Terrible Experience!
- - Three PSO program workers installed insulation.
- - An employee allegedly stole from my office during the visit.
- - The theft was reported to TPD and PSO.
After a dozen phone calls and several emails; I have yet to hear back from PSO. I have not received a response from them…much less an apology.
It’s apparent that PSO is aware of these crimes and is choosing to do nothing about it. Their customers should be warned about the dangers of allowing Titan ES employees into their homes.
One of their employees asked to use my back restroom then proceeded to steal from my office.
Once I discovered the theft; I filed a report with TPD and contacted Titan ES and PSO directly.
Titan ESs Manager was rude and defensive and PSO continued to transfer me from department to department.
Nobody took responsibility for this crime.
PSO customers need to be warned that these program employees coming into their homes will steal from them.
Its just wrong and PSO should be responsible for their employees actions.
Hopefully one of our local television networks will do an investigative report regarding this scam.
PSO customers be warned!!!
User's recommendation: Do Not Have Them In Your Home!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with PSO Home Weatherization Program - I want the promised services
- - Qualified for the Home Weatherization Program through Titan ES and scheduled for 8am on October 12.
- - Titan canceled; I need the upgrades completed or PSO to arrange alternatives.
I qualified for the Home Weatherization Program offered by PSO through Titan ES. The work was scheduled to be performed at 8am on October 12.
Approximately 2 weeks after Titan's assessor visited my home, I was the victim of a burglary, and since this young man was the only person who has had access to my home in the past year, he is a suspect. Today, Titan called and cancelled the appointment, based on this information. I QUALIFIED for this assistance, and I would like for the promised upgrades to be performed. Honestly, after all of my personal belongings have been taken from me, it is ridiculous that now I can't even get assistance with the promised services.
I am an older individual with mobility issues, and this program is important to me.
If Titan refuses to do the work after it was approved and scheduled, does PSO have an alternative company to come out and complete the work? Can someone from PSO contact me regarding this matter?
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Same thing is happening to me what do I do