Anonymous
map-marker Sugar Land, Texas

My family and I have been without power 8 days straight sleeping in our cars no food no money for rooms I called them 6 times they came to my neighborhood every one light is on except me and the black

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Power outage due to storm my landlord sent their electrician out as well as inspecter I called Pso all they can say is they dont have an update they pretty much made sure every white persons power was on and pretty much such screw me and the black lady next to me this is torture we pay out bills and taxes just like anyone else
View full review

User's recommendation: Have more concerned workers that work to take care of everyone not just a few

Teresa F Fpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tulsa, Oklahoma

A Terrible Experience!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 15, 2023

After a dozen phone calls and several emails; I have yet to hear back from PSO. I have not received a response from them…much less an apology.

It’s apparent that PSO is aware of these crimes and is choosing to do nothing about it. Their customers should be warned about...

Original review Feb 13, 2023
I had the PSO Energy Efficiency Program employees (3) in my home for several hours installing insulation, caulking/sealing doors and windows. One of their employees asked to use my back restroom then proceeded to steal from my office. Once I discovered the theft; I filed a report with TPD and contacted Titan ES and PSO directly. Titan ESs Manager was rude and defensive and PSO continued to transfer me from department to department. Nobody took responsibility for this crime. PSO customers need to be warned that these program employees coming into their homes will steal from them. Its just wrong and PSO should be responsible for their employees actions. Hopefully one of our local television networks will do an investigative report regarding this scam. PSO customers be warned!!!
View full review

User's recommendation: Do Not Have Them In Your Home!!!

Karen L Feq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tulsa, Oklahoma

Problem with PSO Home Weatherization Program - I want the promised services

I qualified for the Home Weatherization Program offered by PSO through Titan ES. The work was scheduled to be performed at 8am on October 12. Approximately 2 weeks after Titan's assessor visited my home, I was the victim of a burglary, and since this young man was the only person who has had access to my home in the past year, he is a suspect. Today, Titan called and cancelled the appointment, based on this information. I QUALIFIED for this assistance, and I would like for the promised upgrades to be performed. Honestly, after all of my personal belongings have been taken from me, it is ridiculous that now I can't even get assistance with the promised services. I am an older individual with mobility issues, and this program is important to me. If Titan refuses to do the work after it was approved and scheduled, does PSO have an alternative company to come out and complete the work? Can someone from PSO contact me regarding this matter?
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article