Public Service Company Of Oklahoma

I had the PSO Energy Efficiency Program employees (3) in my home for several hours installing insulation, caulking/sealing doors and windows.
One of their employees asked to use my back restroom then proceeded to steal from my office.
Once I discovered the theft; I filed a report with TPD and contacted Titan ES and PSO directly.
Titan ESs Manager was rude and defensive and PSO continued to transfer me from department to department.
Nobody took responsibility for this crime.
PSO customers need to be warned that these program employees coming into their homes will steal from them.
Its just wrong and PSO should be responsible for their employees actions.
Hopefully one of our local television networks will do an investigative report regarding this scam.
PSO customers be warned!!!

I qualified for the Home Weatherization Program offered by PSO through Titan ES. The work was scheduled to be performed at 8am on October 12.

Approximately 2 weeks after Titan's assessor visited my home, I was the victim of a burglary, and since this young man was the only person who has had access to my home in the past year, he is a suspect. Today, Titan called and cancelled the appointment, based on this information. I QUALIFIED for this assistance, and I would like for the promised upgrades to be performed. Honestly, after all of my personal belongings have been taken from me, it is ridiculous that now I can't even get assistance with the promised services.

I am an older individual with mobility issues, and this program is important to me.

If Titan refuses to do the work after it was approved and scheduled, does PSO have an alternative company to come out and complete the work? Can someone from PSO contact me regarding this matter?