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Public Self Storage

Public Self Storage

www.publicselfstorage.com.au
What is your customer experience with Public Self Storage?

Public Self Storage Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Public Self Storage has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent Public Self Storage reviews warn about poor experiences and high price levels.

Positive Feedback

No positive highlights reported in available feedback.

Negative Feedback / Risk Areas

  • Customers cite unexpected rate increases and billing charges without prior notice.
  • Complaints describe added late fees and disputed charges that affect refunds and cancellations.
  • Reports of unusable customer service with no phone support; a common Public Self Storage customer complaints theme.

Key Takeaways for Future Customers

  • Review billing terms and subscriptions closely before signing up.
  • Confirm cancellation and refunds policies in writing and consider alternatives with better customer service.
  • Expect to encounter support challenges if you need live assistance.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Oklahoma City, Oklahoma

Failure to give customer prior notice of customer

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Failure to give prior notice of rate increase and charged it anyway and added late fee, lies fee, and payment for new month before late due date.

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michele w Nkd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Their customer assistance is beyond bad, it's the bottom of the barrel.

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AI Highlights
  • - Senior citizen, not tech-savvy, needs to change a hacked debit card.
  • - There is no way to talk to a human; not an online associate.

i'm a senior citizen, not at all tech-savvy and i need to change my debit card number as my previous card got hacked. there is NO way to talk to a human and i do not mean an online associate.

Absolute bad business. steer clear of this company.absolutel

Cons:
  • Totally useless as far as customer service or help

Preferred solution: help with changing debit card number

User's recommendation: stay cleer of this ccompany should you ever need help they are useless. go somewhere else

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