Anonymous
map-marker Oklahoma City, Oklahoma

Failure to give customer prior notice of customer

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Failure to give prior notice of rate increase and charged it anyway and added late fee, lies fee, and payment for new month before late due date.

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michele w Nkd

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Verified Reviewer

Their customer assistance is beyond bad, it's the bottom of the barrel.

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i'm a senior citizen, not at all tech-savvy and i need to change my debit card number as my previous card got hacked. there is NO way to talk to a human and i do not mean an online associate.

Absolute bad business. steer clear of this company.absolutel

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Cons:
  • Totally useless as far as customer service or help

Preferred solution: help with changing debit card number

User's recommendation: stay cleer of this ccompany should you ever need help they are useless. go somewhere else

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