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Public Goods

Public Goods

publicgoods.com
What is your customer experience with Public Goods?

Public Goods Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Public Goods has a 4.4 star rating from 1 review and consumers are mostly satisfied; reviewers highlight reliability and low price levels.

Positive Feedback

Candles priced at $5 each and generally reliable products are noted as strengths in Public Goods reviews.

Negative Feedback / Risk Areas

  • Unexpected membership charge of $79 led to a refund request and is a common billing concern.
  • Complaints highlight poor customer service around refunds, exchanges, and cancellations.

Key Takeaways for Future Customers

  • Watch for subscription or auto-ship and membership enrollment during checkout.
  • Review billing and cancellation policies and monitor statements for unexpected charges.
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Resolved
Carol B Njs

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Verified Reviewer
| map-marker New York, New York

Resolved: Charge on my card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 23, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 15, 2023

I just noticed that you have charged me $79.00. All I ordered were 2 five dollar candles and I didnt realize I was paying for a membership. Please cancel and refund my money.

Loss:
$79
Pros:
  • Candles were five dollars each ordered two
Cons:
  • Charged my card seventy nine dollars for what

Preferred solution: Full refund

View full review

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