Public Desire Reviews

Anonymous

PissedConsumer5127669

London, England

Not responding to a complaint

Sep 19, 2023

Offered me 50% cash back for shoes I received that are falling apart. Disgusting service that I wont be using again.

View full review

Sonya T Lsf |

Did not receive my order

Aug 05, 2023

1.3

Public Desire - Did not receive my order

I ordered a pair of shoes. I did not receive my order. After numerous complaints and a request for a refund, I decided to enlist the help of my bank. I also gave Public Desire a one-star review. Their customer service team reached out to me and requested that I change and/or remove the one-star review. They also requested that I close the claim with my bank, otherwise, they would not issue my refund. Public Desire is currently holding my refund, hostage, until I comply with their request. Do not do business with this company. Take my rating and review seriously.

View full review

Loss:

$48

Pros:

Cheap items

Cons:

Poor customer service

Preferred solution: Full refund

User's recommendation: Do not purchase. They are scammers

Anonymous

PissedConsumer4643404

Wood River, Illinois

Return

Jun 03, 2023

4.3

Customer service 8/10, I had a little error but it was handled by customer service luckily, I order previously and I was satisfied

View full review

chelsea P Iel

Refund

Apr 03, 2023

1.0

The customer service I have received over a few weeks is awful, I havent only been ignored but Ive been tried horrible. I would just like my money back its almost been 2weeks

View full review

Loss:

$40

Preferred solution: Full refund

User's recommendation: Don’t shop here

Folarin Q

Folarin Q |

Yet to receive my order

Mar 09, 2023

I need to know what is wrong with my order ..public desire said they will get back to me when they contact Royal Mail to know what is wrong ..up til now public desire hasnt giving me feedback ..I got 4 items I was only refunded for 2 ..the remaining 2 are yet to be delivered to me Order number {{Redacted}}

View full review

Preferred solution: Deliver product or service ordered

Angel a A

Angel a A | |

Coventry, England

Not received my order

Nov 19, 2022

1.0

I purchased 2 items from public desire and I did next day delivery, however I received no information from them regarding where my order is and I paid for next day delivery for no reason. They dont seem to be answering their emails also and I really needed this item today. For one if the items, I didnt even receive a tracking number

View full review

Cons:

Lot

Preferred solution: Deliver product or service ordered

User's recommendation: There next day delivery is a lie

1 comment

Dec 13, 2022 PissedConsumer2286726 #2286726

Hey! Did you ever get this sorted? I made an order from them on Saturday and still haven't received a confirmation email

Reply

0 0

Shajada H

Manchester, England

FedEx driver stole my package and took a picture in they house

Nov 13, 2022

FedEx stole my package I need it for my birthday on November 19th Im highly upset I need them shoes foreal

View full review

Loss:

$78

Preferred solution: Full refund

Anonymous

PissedConsumer4073134

Naperville, Illinois

My boots

Oct 13, 2022

My item arrived 8 days late I want a refund! That was a total inconvenience for me I didnt like that

View full review

Anonymous

PissedConsumer4043924 |

Manchester, England

I brought some shoes of you and I need to add the delivery address number

Oct 03, 2022

1.0

Public Desire - I brought some shoes of you and I need to add the delivery address number

I checked online for your contact number, the number that on there isn't even going through and I send a email b4 but I rather have a phone call with someone from ur company that when I will be able to explain myself p

View full review

User's recommendation: Not sure yet let see first how this one get resolved

Rachel W Xbw

Rachel W Xbw |

Brixton, England

Order

Jul 27, 2022

1.0

I put a report in ages ago, I ordered shoes but never game uk600270 would like a refund nw I had sent emails was chatting someone on live chat and still nothing tried to ring won't go through so I would just like my money bk

View full review

Loss:

$38

Preferred solution: Full refund

User's recommendation: Never got iteam @

Public Desire

Public Desire Overview

Public Desire Net Promoter Score (NPS)

Contact Information

Not responding to a complaint

Did not receive my order

Return

Refund

Yet to receive my order

Not received my order

FedEx driver stole my package and took a picture in they house

My boots

I brought some shoes of you and I need to add the delivery address number

Order

Companies Similar to Public Desire

StockX

Goat

Skechers