PTINdirectory
PTINdirectory Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PTINdirectory has a 1.0 star rating from 1 review; customers are mostly dissatisfied and report serious service failures and accountability issues.
Positive Feedback
There are no positive comments in the available review; the single reviewer focused on service abandonment after engagement.
Negative Feedback / Risk Areas
- PTINdirectory reviews highlight abrupt cancellations and lack of accountability in tax preparation.
- PTINdirectory customer complaints describe last-minute unavailability causing missed filing deadlines and stress.
- Customers mention poor customer service response when expectations are unmet.
Key Takeaways for Future Customers
- Expect to verify availability and confirm contingency plans before hiring for tax work.
- Document communications and deadlines in writing to reduce risk of last-minute issues.
- Consider alternative tax preparers if reliable, timely service is a priority.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PTINdirectory has a 1.0 star rating from 1 review; customers are mostly dissatisfied and report serious service failures and accountability issues.
Positive Feedback
There are no positive comments in the available review; the single reviewer focused on service abandonment after engagement.
Negative Feedback / Risk Areas
- PTINdirectory reviews highlight abrupt cancellations and lack of accountability in tax preparation.
- PTINdirectory customer complaints describe last-minute unavailability causing missed filing deadlines and stress.
- Customers mention poor customer service response when expectations are unmet.
Key Takeaways for Future Customers
- Expect to verify availability and confirm contingency plans before hiring for tax work.
- Document communications and deadlines in writing to reduce risk of last-minute issues.
- Consider alternative tax preparers if reliable, timely service is a priority.
Turn one complaint into a collective action
GET AWAY AS FAST AS YOU CAN
- - Contracted Kathleen Scheps in 2018 to do taxes; reconfirmed in March.
- - Apr 16, 2018 10:30pm she couldn't do the return and filed an extension.
I contracted with Kathleen Scheps in early 2018 to do my taxes. When I sent my docs to her in mid-March we reconfirmed she would do them (I was worried because it was the first time I'd worked with her).
She told me at 10:30pm on APRIL 16th, 2018 that she couldn't do my taxes because 'her body was telling her it wasn't ok'. She filed an extension for me and was gone.
I am writing this review so people are forewarned of the utter lack of accountability and integrity of this woman. In her mind her explanation that her body was telling her to do this was perfectly valid.
As everyone knows, it's not exactly easy to find an available CPA on April 17th.
This woman should lose her license. Work with her at your own risk.
- Having the rug pulled out from underneath me
Preferred solution: Make her behavior public
Tax Expert Talks
IRS and US Taxes: Things You Should Know About New Tax Season
IRS and US Taxes: What consumers should consider this tax season. In this video interview with Pissed Consumer, professor of law, Francine J. Lipman shares her tips on tax season and talks about the IRS system, the pandemic impact on taxpayers, and the US economy.
William S. Boyd Professor of Law at the University of Nevada, Las Vegas. Professor Lipman worked as a CPA and then turned to law. She has a stellar record as a lawyer, an accountant, a scholar, and a teacher.
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