Update by user Oct 14, 2015
they finally called. I marked it resolved because they called finally.
I hope they can keep being his doctor and do a little better with communication with patients from now on.
Original review posted by user Oct 10, 2015
Here is the way I see it. Initially, I thought this doctor was going to help my roommate find a medication other than so many meds he has already tried. My roommate has been on just about every antidepressant known to humanity in America and he has been trying to get this doctor to communicate with his insurance and himself. The trouble is, over a misunderstanding with fax machines (which my roommate had to find out himself thru his insurance, not the doctor!) between the doctor and the insurance, the doctor is NOT calling my roommate back, after my roommate had left about 4 messages on his voicemail, give or take, since this past Monday! It is now Thursday (October 8 2015). No one is too busy to call someone back in 4 days. Not to mention, my roommate has been trying to deal with red tape on his insurance for the past few MONTHS. I want a doctor who actually communicates with his patients! At least to tell them what he is doing with their medication or their insurance! I dislike it when someone is too busy to even take the time to talk to their patients, or even talk their insurance and their patients. We need to at least know whether or not his insurance will pay for his medication. His insurance faxed this doctor 3 times about this, the insurance said. And the doctor did not call my roommate to fill him in on what was going on; my roommate had to check with him repeatedly, go back and forth between his insurance and the doctor. His insurance told him that their fax machines were "incompatible". So my roommate tells the doctor this (another message not answered!). We are still waiting for him to call us! *I will update this review, maybe even give it a better rating if he calls and things turn around. Especially if he gets word of this review and turns around.* I am not impressed with a doctor who will not talk to his patients enough. Or return his calls! Especially when this medication might save his life! Communication can save a life. Incommunicado might allow someone to DIE.