PRWeb
PRWeb Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PRWeb has a 3.1 star rating from 3 reviews and a mostly neutral customer sentiment. PRWeb reviews note medium pricing and value for billing practices versus other wire services.
Key Takeaways for Future Customers
- Expect lower cost than many press release services and review the subscription terms before signing up.
Negative Feedback / Risk Areas
- Recurring PRWeb customer complaints cite loss of phone support and slow email response affecting time-sensitive releases.
- Billing and subscriptions issues include unexpected charges and difficulty cancelling accounts, prompting refund requests.
Positive Feedback
Customers appreciate that PRWeb is inexpensive compared to other wire services and offers a reasonable range of product options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PRWeb has a 3.1 star rating from 3 reviews and a mostly neutral customer sentiment. PRWeb reviews note medium pricing and value for billing practices versus other wire services.
Key Takeaways for Future Customers
- Expect lower cost than many press release services and review the subscription terms before signing up.
Negative Feedback / Risk Areas
- Recurring PRWeb customer complaints cite loss of phone support and slow email response affecting time-sensitive releases.
- Billing and subscriptions issues include unexpected charges and difficulty cancelling accounts, prompting refund requests.
Positive Feedback
Customers appreciate that PRWeb is inexpensive compared to other wire services and offers a reasonable range of product options.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No phone contact for customer service
I've used PRWeb for years, but in the last year or so, their editorial team removed their 24-hour phone number. Instead, they depend on an email address, which they state will be responded to 'within 24 hours.' This doesn't work when a release is scheduled for distribution within an hour. PRWeb needs to bring back the 24-hour phone number or continue to lose customers!
- Inexpensive compared to other wire services
- No way to contact editorial except through an email
Preferred solution: A 24-hour customer service phone number!
User's recommendation: Avoid using PRWeb for any important releases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease cancel my subscription
Cancel my subscriptions i want to deactivate my all my website Which is taking money from my card please cancel it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou charge my debit card account
I don't know why I was charged on this account but I want to remove any of my information so that I don't get charged for anything ever again
Preferred solution: Stop charging my acct
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