Steve H Aaj

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Distributor product delivery issue.

I recently, actually 3+ months ago, purchased a 594 Pauls Guitar SE from the Music Depot in Greeley CO. As a part of the purchase, I was to receive a PRS Hard case in addition to the soft case which was supplied with the guitar. The store employees and manager continue to blame PRS for the lack of delivery. I have doubts about this story as I can literally get this elsewhere and am told there is not a problem. What is the story? Is this true?
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Pros:
  • Local
Cons:
  • Lack of follow through to provide purchases product

Preferred solution: Deliver product or service ordered