Provident Bank Of New Jersey Reviews
1 TOTAL REVIEW
Ghetto, GED caliber phone customer service
It is very unfortunate to write because visiting the branches is a fine customer experience. My family has been customers of this bank over the years. At the brick and mortar locations, I have zero complaints. It is an above acceptable customer experience. However, the quality of the phone service is reprehensible. Rude, inarticulate representatives who feel put upon to do their job. I would like to be able to speak with the people with whom I have a financial relationship, in a business speaking register. Not with these folks. They are incapable or unwilling to speak in a dialog tone appropriate for financial matters. High school drop attitude and ghetto presentation. Reflects badly on the banking institution. 'nuff said.
Jersey City, New Jersey
Provident Bank Of New Jersey Customer Care
- In branch customer service
- Undignified ghetto phone customer service speaking style
Reason of review
Poor customer service
Let the company propose a solution
Companies Similar to Provident Bank Of New Jersey
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.