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PROVENSkincare

PROVENSkincare

provenskincare.com
What is your customer experience with PROVENSkincare?

PROVENSkincare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PROVENSkincare has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Key Takeaways for Future Customers

  • Search PROVENSkincare reviews before purchase; current feedback is negative.
  • Customers report product defects like a broken pump and an ineffective cleanser.
  • Expect high price level and limited discounts or special offers.
  • Be aware of billing practices and potential charges after complaints.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refunds and refund denials.
  • Reports of unexpected charges and billing for additional shipments.
  • Poor customer service response to issues and product problems.

Positive Feedback

No positive feedback is present in the available review.

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Media from reviews

PROVENSkincare - Charged for skincare system after I complained to company
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Rachelle S Yty

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Verified Reviewer

Charged for skincare system after I complained to company

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AI Highlights
  • - Skincare system order; cream pump won't work and cleanser doesn't clean my face.
  • - I have messages and was charged for a second set with no refund.
PROVENSkincare - Charged for skincare system after I complained to company
Updated by user Nov 19, 2023

I contacted the company again after they charged me for a second set of face products, and I never received them and they have blocked me from being able to message them

Original review Nov 12, 2023

Ordered skincare system, used for a few days and complained pump on cream didnt work and I was unhappy with cleanser as it isnt cleaning my face. I have messages to prove this. They charged me for a second set of the system, I complained and was told too bad we sent it already and its formulated for you so they wont refund me very upset

User's recommendation: You will not get a refund if your in happy I saw on their website did another customer. Probably a fake customer said they remade the formula for her when she didn’t like it but they didn’t offer to do that for me for the cleanser and the pump on the cream never worked .

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