Purchased a Provari Mini 8 months ago. Not only does it come with a 1 year warranty but I purchased the extended warranty. After using it for 8 months the switch broke. I always took excellent care of it. I sent it to provape to be fixed and they are charging me $25- said I broke it. Obviously they do not stand behind their warranty and will use any excuse to blame it on you. I'm sick of companies taking money from consumers and never standing behind their guarantee. I spent $200 on this and it didn't even last as long as my ego I bought for $30. I hope other people who are going to purchase a Provari do not waste their money on a warranty and never expect the lifetime warranty on the provape to work.
The Villages, Florida
- Blamed for breaking it
Reason of review
Poor customer service
Let the company propose a solution
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