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Verified Reviewer New Reviewer

What kind of invention trashes the entire history of emails as a result of a change of password?

1.0
In the end, this serious flaw in ProtonMail is causing me to move to another email provider. I always record my passwords so that I can look them up before logging in, but as I have seen, ProtonMail is not stable enough for that working method to protect me from having...
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#4331890 Review #4331890 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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Verified Reviewer Advanced Reviewer

A Quality Service Provided You Never Need to Change a Password

3.6
Original review updated by user Jan 21, 2023
When Microsoft totally destroyed my Hotmail account and deleted most of my contacts, I knew it was time for a change. I did my homework, and Proton Mail was listed as a superior service that was among the best, so I began my service with them. Everything was fine until...
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#4313120 Review #4313120 is a subjective opinion of poster.
Location
Boeng Trabaek, Phnom Penh
Pros
  • Secure service
Cons
  • Say goodbye to stored emails
Preferred solution
If restoring the emails is not possible, I may have to leave, and that would inconvenience me greatly. I just don't know what to do now.

There is no way to cancel and get money back under the guarantee. There is no Support, Chat won't proceed unless I subscribe to a $5.00 message processing.

1.0