This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

What kind of invention trashes the entire history of emails as a result of a change of password?

In the end, this serious flaw in ProtonMail is causing me to move to another email provider. I always record my passwords so that I can look them up before logging in, but as I have seen, ProtonMail is not stable enough for that working method to protect me from having...
View full review
ID
#4331890 Review #4331890 is a subjective opinion of poster.
Location
Washington, District Of Columbia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Advanced Reviewer

A Quality Service Provided You Never Need to Change a Password

Original review updated by user Jan 21, 2023
When Microsoft totally destroyed my Hotmail account and deleted most of my contacts, I knew it was time for a change. I did my homework, and Proton Mail was listed as a superior service that was among the best, so I began my service with them. Everything was fine until...
View full review
ID
#4313120 Review #4313120 is a subjective opinion of poster.
Location
Boeng Trabaek, Phnom Penh
Pros
  • Secure service
Cons
  • Say goodbye to stored emails
Preferred solution
If restoring the emails is not possible, I may have to leave, and that would inconvenience me greatly. I just don't know what to do now.

There is no way to cancel and get money back under the guarantee. There is no Support, Chat won't proceed unless I subscribe to a $5.00 message processing.