Protein Factory Reviews
Protein Factory Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Products are described as excellent by the reviewer, indicating product quality is a strength in Protein Factory reviews.
Negative Feedback / Risk Areas
- Repeated lack of response after return despite promised refund highlights major customer service and refund issues in Protein Factory customer complaints.
- Failure to follow through on returns and communications creates risk for returns and refunds.
Key Takeaways for Future Customers
- Expect good product quality but be cautious about customer support and refund follow-through.
- Document returns and communications if you pursue a refund or inquire about subscriptions or auto-ship options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
Products are described as excellent by the reviewer, indicating product quality is a strength in Protein Factory reviews.
Negative Feedback / Risk Areas
- Repeated lack of response after return despite promised refund highlights major customer service and refund issues in Protein Factory customer complaints.
- Failure to follow through on returns and communications creates risk for returns and refunds.
Key Takeaways for Future Customers
- Expect good product quality but be cautious about customer support and refund follow-through.
- Document returns and communications if you pursue a refund or inquire about subscriptions or auto-ship options.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lakewood, New Jersey
Extremely poor customer service
- - I emailed Alex for return instructions and got a reply.
- - The return arrived almost a month ago, but no refund or reply has been received.
Aug 4th
I emailed the owner, Alex, for instructions on a return. I got a reply right away, explaining the steps, and when they received the product, a refund would be issued.
The return was delivered almost a month ago.
Still no refund. Despite me sending emails and texts, no response whatsoever.
- Excellent products
- Horrible customer service
Preferred solution: Full refund
User's recommendation: Treat customers with a little respect..answer texts & emails and be kind enough follow through with the refund you promised when the product was delivered
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We treat all customers with respect. That's why I have been in business for 30 years.
You're just not happy because we did not refund you right away. God Forbid it takes us 5 business days to process the refund.
Shop our Amazon.com store or Tiktok if you want faster refunds. Sincerely Alex Rogers, Prez of Protein Factory