Protein Bar And Kitchen
Protein Bar And Kitchen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Protein Bar And Kitchen has a 3.3 star rating from 2 reviews, consumers mostly neutral; rating split roughly 50/50. Reviewers value the website and diversity of products, note medium price level, and report issues with customer service and location.
Key Takeaways for Future Customers
- Check recent Protein Bar And Kitchen reviews for pickup and service trends.
- Ask specific questions about promotions and subscriptions before ordering.
- Expect midrange pricing and a varied menu.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow pickup and poor customer service.
- Reports of texts sent before orders are ready and long waits at locations.
- Confusion about promotion details and subscription terms.
Positive Feedback
Customers praise the website experience and the diversity of menu options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Protein Bar And Kitchen has a 3.3 star rating from 2 reviews, consumers mostly neutral; rating split roughly 50/50. Reviewers value the website and diversity of products, note medium price level, and report issues with customer service and location.
Key Takeaways for Future Customers
- Check recent Protein Bar And Kitchen reviews for pickup and service trends.
- Ask specific questions about promotions and subscriptions before ordering.
- Expect midrange pricing and a varied menu.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow pickup and poor customer service.
- Reports of texts sent before orders are ready and long waits at locations.
- Confusion about promotion details and subscription terms.
Positive Feedback
Customers praise the website experience and the diversity of menu options.
Turn one complaint into a collective action
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Verified Reviewer
Promo question
I wanted to know the details of the POWER promotion you guys are running. Is it 4 meals a month or 4 shakes a month. Does that subscription include BREAKFAST or is it lunch only
Preferred solution: Info on monthly subscription
Schaumburg, Illinois
AWFUL customer service
- - Tookout at Protein Bar, Schaumburg, IL; waited 45 minutes after a ready text.
- - Manager said delays happen and texts go out before prep; I won't return.
Ordered lunch for a few friends to take out at the Protein Bar restaurant in Schaumburg, IL. Received a text food was ready.
Arrived to pick up the order. Saw about 20 people waiting for their orders...waited 45 minutes for the order. The manager informed me that “this happens all the time” and that “you shouldn’t expect us to get everything ready on time - we send texts before the food is prepared”. She was so cheerful, and out of sync, that she did not seem to realize that everyone waiting was being made late for something.
No one appreciated this.
The food is very expensive and you would think they could get their customer care down a bit better. I will not be back.
- Customer service
Preferred solution: Let the company propose a solution
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I had the same experience here! I think they are short staffed and also need more training. Someone needs to help this place out else they will close.