Protect Group
Protect Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Protect Group has a 1.7 star rating from 2 customer reviews, with consumers mostly dissatisfied, 100% unfavorable distribution, reports of billing problems, customer service failures, and a high price level.
Positive Feedback
Some customers note coverage for sick pay and a promise to improve payment procedures, indicating the service can provide insured pay protection when processes work.
Negative Feedback / Risk Areas
- Repeated late or missing payments and billing issues described in Protect Group customer complaints.
- Unresponsive customer service and missed callbacks after refund or claims requests.
- Problems obtaining refunds for insured tickets and poor communication around refunds.
Key Takeaways for Future Customers
- Check recent Protect Group reviews before buying given reports of delays and poor support.
- Expect a higher price level and confirm billing and refund procedures in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Protect Group has a 1.7 star rating from 2 customer reviews, with consumers mostly dissatisfied, 100% unfavorable distribution, reports of billing problems, customer service failures, and a high price level.
Positive Feedback
Some customers note coverage for sick pay and a promise to improve payment procedures, indicating the service can provide insured pay protection when processes work.
Negative Feedback / Risk Areas
- Repeated late or missing payments and billing issues described in Protect Group customer complaints.
- Unresponsive customer service and missed callbacks after refund or claims requests.
- Problems obtaining refunds for insured tickets and poor communication around refunds.
Key Takeaways for Future Customers
- Check recent Protect Group reviews before buying given reports of delays and poor support.
- Expect a higher price level and confirm billing and refund procedures in writing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEnhanced sick pay
- Policy with Protect covers pay during anxiety and depression.
- Pay was 2 days late last month after emails; 31 July was pay date; weekend now, no pay.
My company has a policy with protect to protect my pay being unwell with anxiety and depression, last month after several emails I got paid 2 days later and was told that procedures were put in place to make sure this wouldn't happen again, my pay day was 31st July now it's the weekend and still no pay.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund for insured flight tickets
Company fixed the issue and I have been provided with apology. Told them the truth....
Absolutely abysmal...told them my story and booked a return phone call. They never responded and now it almost seems like I'm blocked. Hate them!
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