Skip to content
Protect Group

Protect Group

www.protectgroup.co
What is your customer experience with Protect Group?

Protect Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Protect Group has a 1.7 star rating from 2 customer reviews, with consumers mostly dissatisfied, 100% unfavorable distribution, reports of billing problems, customer service failures, and a high price level.

Positive Feedback

Some customers note coverage for sick pay and a promise to improve payment procedures, indicating the service can provide insured pay protection when processes work.

Negative Feedback / Risk Areas

  • Repeated late or missing payments and billing issues described in Protect Group customer complaints.
  • Unresponsive customer service and missed callbacks after refund or claims requests.
  • Problems obtaining refunds for insured tickets and poor communication around refunds.

Key Takeaways for Future Customers

  • Check recent Protect Group reviews before buying given reports of delays and poor support.
  • Expect a higher price level and confirm billing and refund procedures in writing.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
George M Oww

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Enhanced sick pay

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Policy with Protect covers pay during anxiety and depression.
  • Pay was 2 days late last month after emails; 31 July was pay date; weekend now, no pay.

My company has a policy with protect to protect my pay being unwell with anxiety and depression, last month after several emails I got paid 2 days later and was told that procedures were put in place to make sure this wouldn't happen again, my pay day was 31st July now it's the weekend and still no pay.

View full review
Resolved
Clive J Hfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Refund for insured flight tickets

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 20, 2024

Company fixed the issue and I have been provided with apology. Told them the truth....

Original review Feb 05, 2024

Absolutely abysmal...told them my story and booked a return phone call. They never responded and now it almost seems like I'm blocked. Hate them!

View full review

Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

Exposed: Types of Insurance Scams and Fails

The insurance fraud: What is insurance fraud? What are the worst cases? How insurance fraud is discovered? How to protect yourself from an insurance scam? In this video, Charles R. Gallagher, an attorney, exposes the most common insurance fraud examples.

Read full article
Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article