Layna Xdl
map-marker Saint Petersburg, Florida

Product does not work as advertised

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ProSun International - Product does not work as advertised

I bought this stand up tanning booth from ProSun International for $5,000 dollars and can't get an answer as to why it is not tanning after two week of 12 min sessions still not getting the tan this unit is supposed to deliver I have called in to this company and spoke with David and then Jennifer with tech support and told me that she would get back with by the next day 4 days later and still no call i feel that this unit was miss represented for what I paid for this should work very well I have tried everything calling an electrician to make sure things are right on my end and they are ProSun is trying to get me to buy a buck booster witch is another $250.00 dollars for me unless this company makes this right I will make sure that everyone I know in the tanning industry not to buy from this company and then I will take further action right now it is just a oversized noise making light machine.

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Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution


get the booster


This is hysterical. Only thing that would have made it better is if you'd find have said: I wish someone said: I bought this time machine for $5000 and after 2 weeks of 12 minutes sessions, I'm still sitting in my *** family room.


What happened with your tanning bed did the sellers make it right? Do you know if it is still under manufacturer warranty?

It looks very nice from the outside.

I hope you used a regular credit card when you made the purchase you get much more protection that way.A debit card does not give you the same protection like a credit card.

If i ever make a high dollar purchase, overseas or another country i will always use my husbands Chase Credit Card.I know i have much more security that way.

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