Prosteam Restoration Carpet Cleaning Service Reviews

1.8
(3 reviews)
Price Affordability
Value for money
Product or Service Quality
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My $49 clean turned into $125 even though he said pet treatment was included. Lets be clear it was 2 puppy urine spots in a corner in Mesquite. Once the carpet dried i could still see traffic areas and light yellow in the corner. I went to Elliots's hardware. Rented a carpet machine and cleaned with vinegar and water. Pulled soapy residue out of my carpet and it dried with no yellow. Vinegar smell lasted a few hours but that was the worst of it....
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When the carpet finally dried the next morning it did not look nearly as good as when it was wet. I did not recall him because i knew some charge would come out of it. To be honest he is nice. Not as knowledgeable as he thinks he is. Just felt like whats the most he could get from me. He cleaned tile area then charged 2x the amount to spray a "sealant" on it. These groupon and living social "deals" never seem like deals, just a way to get a...
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Jason Yarbrough with Prosteam restoration did the same up sell to me several months ago. My carpet is already in the same shape with black spots. We take our shoes off. I paid almost $200 for the Groupon "special". My brother told me I was had. Should have known with skeletons and roses all over his truck. He claimed to be a fireman, yet with the beard on the hanging down to his chest I don't see it. I feel *** that I fell for that bait and...
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2.0
I didn't like
  • Scruffy
  • Upsell then sell more and more
  • Shames into buying add ons
#887309
I worked for All American carpet cleaning years ago channel 4 busted them for bait and switch upselling and Jason Yarbrough Uses the same old bait and switch tactics. My wife paid over $250 For a groupon $49 clean. With a portable! Refused to do a clean for advertised amount. Said it would ruin the carpet! What a lie. Inferior service. Get a van mounted clean by an honest professional. Stop lying to upsell. .
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