Anonymous
map-marker Houston, Texas

Pissed

Dont leave this guy alone with your wife.
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1 comment
#2246564

That’s about the most unprofessional thing you can say.Why would you say something rude like that?

Anonymous

Carpet looks new again

My dogs had almost destroyed the carpets.We was out of town for 2 weeks during the Summer.The dog sitter let them *** and *** everywhere. Jason with ProSteam Restoration did a great job and out home now smells fresh and clean.
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Pros:
  • Retired fireman
Reason of review:
Good customer service
Sue A Edj
map-marker Northeast Dallas, Texas

Half *** Job

I wish I would have read all of the lousy reviews before I hired this company to clean my floors. I paid him $150 to clean my kitchen and two bathroom tile flooring and he did a half *** *** job. I took pictures of before and after and then confronted him about it and he made excuses and then I asked for him to come back and finish the job and he never did. Then finally I asked for a refund and he never responded to me. I am so frustrated. Now I have to fight with my bank to get my money back and I have to hire another cleaning company to finish the job that he failed to do. He did however did an okay job on my carpets, but he charged way too much..$200 for 3 small bedrooms!
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Loss:
$150
Reason of review:
Bad quality

Preferred solution: Full refund

3 comments
#2284695

OMG are you one of those people who blame everyone

#2284910
@PissedConsumer2284695

You see one of those people every time you look in the mirror!

#1761197

Wow when he came out to our home in Frisco he did a fantastic job.The tile was in really bad shape and he was able to make it look new again.He even uses green friendly cleaning products so it’s not going to damage anything.

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R.J. P
map-marker Mckinney, Texas

Buyer Beware

I have no idea if this guy is decent or not at cleaning carpets... I called him prior to my Groupon purchase because I only had 1 room and stairs, but the deal was for 3 rooms. On the phone he agreed to do the 1 room plus stairs for the 3 room price. So I bought the groupon. 2 weeks later he shows up and wants to charge me for the stairs. We go back and forth, which is fine, but he starts calling me "dude", turning his back on me, and being very disrespectful. He then tells me this job is not worth it because he "makes $150,000 a year and that he "is number 1 on Groupon".
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Reason of review:
Poor customer service
1 comment
#2246565

I never agreed to anything.You are trying to make substitutions and I told you no.Then you got mad and made me feel uncomfortable. So I left.

Anonymous

Do NOT use ProSteam Restoration